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  • Services
    • Internet Access
    • Printing
    • NetIDs & Passwords
    • Ordering and Purchasing
    • Working Collaboratively
    • Websites
    • GU Google Apps
    • Document Sharing
    • Storage Options
    • Business Applications
  • Academic Technology
    • Educational Technologies
    • Teaching Tools
    • Instructional Continuity
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  • Help and Training
    • New to Georgetown?
    • Technology Support
    • Training Resources
  • Security
    • Duo Two-Factor Authentication
    • AnyConnect VPN
    • LastPass Password Manager
    • Technology Policies and Guidelines
    • Protecting Yourself
    • Phishing
    • Security News & Announcements
  • About UIS
    • Our Portfolio
    • Our Initiatives
    • UIS Departments
    • Technology Strategy
    • The Leadership Team
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  • I want to…

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  • Services
    • Internet Access
      • WiFi
        • Eduroam at Georgetown University
        • Frequently Asked Questions (WiFi)
        • GURegistered Wireless Network
          • Adding a Device to GURegistered
          • Connecting to GURegistered
          • FAQ (GURegistered)
          • Finding Your Device’s MAC Address
          • Removing a Device from GURegistered
        • SaxaNet Secure Wireless
          • General SaxaNet Configuration Settings for Other Devices
          • Configure on Mac
          • Connecting to SaxaNet on Your iPhone
          • Connecting to SaxaNet on an Android Device
        • Wi-Fi Calling
        • Forgetting (Removing) a WiFi Network
        • Residential Networking
        • Are You Having Home Internet Connectivity Issues?
    • Printing
      • Student Printing
      • Faculty and Staff Printing, Copying, and Scanning
      • Before You Begin Using PaperCut
      • Confirming Your PaperCut Account and Settings
      • Creating a PIN to Release Your Print Job
      • Installing the PaperCut Print Client
      • Sending Your Document to the Print Queue
      • Viewing Your Print Jobs
      • Releasing Your Print Job
      • Logging in to a Printer (Alternate Login Methods)
      • Scanning a Document on a GU PaperCut Printer
      • Copying a Document on a PaperCut Printer
      • Print FAQ
      • Print Troubleshooting
      • About the Printing Process
      • Requesting a Print Credit
      • Getting Help with Printing
    • NetIDs & Passwords
      • Changing Your Password If You’re New to Georgetown
      • Changing Your Password
      • Changing Your NetID Password (GU-Q Students)
      • Resetting a Forgotten Password
      • Get a NetID
      • NetID FAQs
      • Password Security
        • Password Management System
        • Password Station FAQ
      • Sponsored University Associates
        • SUA NetID Creation
        • SUA Services
        • Sponsor Information
        • Troubleshooting SUA Issues
      • Alumni Password FAQ
      • Admin NetIDs and Aliases
        • Guidelines for Admin NetID Creation
      • Departing Employees
        • Considerations and Advice Regarding Google Apps
        • Extending Georgetown Google Apps
        • Gaining Access to Departed Employee’s Account
        • Regular Staff (Accounts and Applications Considerations)
        • Sample Vacation Messages for Departing Workers
    • Ordering and Purchasing
      • Cable Television
        • Ordering New Cable Services
        • Georgetown Cable Lineups (Student Service)
        • Georgetown Cable Lineups (Administrative Service)
      • Computers
        • Approved Standard Laptop Computers
        • Computer Buying Guide: Which Computer?
        • Computer Institutional Purchases
        • FAQ (Computer Purchases)
        • Mac or PC?
        • Replacement Process Overview
      • Mobile Phones and Devices
      • Phone and Data Services
        • Zoom Phone
          • Getting Zoom Phone
          • Getting Ready for Zoom Phone
          • Setting Up Your Zoom Phone
          • Using Zoom Phone
          • Zoom Phone FAQ
          • Physical Phones for Zoom Phone
          • Video Tutorials for Zoom Phone
          • Help Resources for Zoom Phone
        • Avaya and Cisco Office Phones
        • Disconnecting Phone Service
      • Software
        • GU Software Webstore
        • Licensed Software and Services
        • Computer Labs
        • Software at the Libraries
        • Software Purchases Institutional
        • GU Institutional CDW-G Store
    • Working Collaboratively
      • Box
      • Business Continuity
        • IT Equipment for Remote Work
      • DocuSign
        • Send with DocuSign eSignature
        • DocuSign eSignature Templates
      • GU360: Faculty, Students, and Advancement
        • The 3 Workstreams
      • Space Reservations & Events
        • Georgetown Room/Space Request System FAQ
        • Localist
        • Eventspace
        • Eventbrite
        • CVent
      • Web & Audio Conferencing
        • Audio Conferencing
          • FAQ-Audio Conferencing
        • Web Conferencing with Zoom
          • Installing Zoom
            • System Requirements
            • What Equipment Do I Need To Use Zoom?
            • Installing Zoom (Mac)
            • Installing Zoom (Windows)
            • Installing Zoom (iOS)
            • Installing Zoom (Android)
          • Updating Zoom
          • Signing in to Zoom
            • Signing in to Zoom (Mac)
            • Signing in to Zoom (Windows)
            • Signing in to Zoom (iOS)
            • Signing in to Zoom (Android)
          • Hosting a Zoom Meeting
            • Scheduling a Zoom Meeting and Inviting Participants
            • Scheduling a Zoom Meeting from Your Google Calendar
            • Zoom Conferencing in Canvas
            • Start Your Scheduled Meeting
            • Starting an Instant Zoom Meeting
            • Recording Your Zoom Meeting
            • Advanced Host Features
              • Set Up and Manage Breakout Rooms
              • Allow Georgetown Participants to Bypass Zoom Waiting Rooms
              • Requiring Authentication for a Zoom Meeting
              • Obtain Zoom Meeting Attendance Reports
          • Joining a Zoom Meeting
            • Joining a Zoom Meeting (Mac)
            • Joining a Zoom Meeting (Windows)
            • Joining a Zoom Meeting (iOS)
            • Joining a Zoom Meeting (Android)
          • Zoom Meeting Controls
            • Zoom Meeting Controls to Secure Your Room
            • Zoom Meeting Controls to Secure Participant Actions
          • Zoom Conferencing in Canvas
          • Zoom Accessibility Guidelines
          • Zoom Automated Captions
          • Zoom Webinar
          • Zoom FAQs
            • How Can I Make My Zoom Room More Secure?
            • How can I Improve my Zoom Experience?
          • Zoom Troubleshooting
          • Zoom Support
    • Websites
      • GUWordPress Documentation
      • Domain Name Requirements
      • Georgetown Website Options: Getting Started
      • Working with External Vendors
    • GU Google Apps
      • Google Inbox
      • Google Meet
      • Google Hangouts
      • Setting Up Georgetown Google Apps on Your iPhone
      • Creating a Google Chrome Profile that Includes Your Chrome Bookmarks
      • Google Groups
      • Setting up Gmail Filters
      • Google Drive for Desktop
        • Installing Google Drive for Desktop on Mac
        • Installing Google Drive for Desktop on Windows
      • Third Party Add-ons
    • Document Sharing
      • Box
      • Box Changes
      • Enterprise File Sharing Services
        • Mapping a Drive (Mac)
        • Mapping a Drive (Windows)
    • Storage Options
      • Google Drive
      • Box
      • Microsoft OneDrive
      • Panopto
      • ShareStream
      • Google Cloud Platform (GCP)
      • Amazon Web Services (AWS)
      • CrashPlan
    • Business Applications
      • Business Intelligence and Analytics
        • Request Access
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        • FAQ
        • Our Team
  • Academic Technology
    • Educational Technologies
      • EdTech Training Schedule
      • EdTech Tools Admin Access
      • EdTech Staff
    • Teaching Tools
      • Barnes & Noble
      • Beagle Learning
      • Canvas
      • Cengage
      • Ed Discussion
      • FeedbackFruits
      • FlatWorld
      • Google Assignments
      • Gradescope
      • Hypothes.is
      • iClicker Cloud
      • Jesuit Worldwide Learning
      • Lingco
      • Macmillan Learning
      • McGraw Hill Campus
      • myBusinessCourse
      • MyLab and Mastering
      • Musition
      • Panopto
        • New Archiving Procedure Starts Summer 2023
          • What is the Panopto archive?
          • How to prevent recordings from being archived?
          • How to restore a recording from the archive?
          • What happens when a recording is deleted?
          • How do I opt in?
        • Panopto System Updates
        • Panopto Guides
          • Get Started
          • Create Recordings
          • Share Recordings
          • Manage Recordings
          • Troubleshooting
        • Panopto FAQs
        • Panopto Support and Training
      • Pearson Access
      • Perusall
      • Piazza
      • Respondus
        • Online Quiz and Exam Security Tools
      • ShareStream
        • Add ShareStream to Canvas Course
        • Embed ShareStream Media in Canvas
        • ShareStream Student Assignments
        • ShareStream Pick-n-Play
        • ShareStream Media Manager
        • ShareStream Closed Captions
        • Add DVD Content to ShareStream
      • Turnitin
        • Turnitin Plagiarism Review
        • Turnitin External Tool
      • VoiceThread
      • W. W. Norton
      • Yellowdig
      • Zoom
    • Instructional Continuity
    • Research Technologies
      • Consultation and Grant Support
      • Network Storage
      • Virtual Servers
      • Staff & Contacts
  • Help and Training
    • New to Georgetown?
      • Student Technology Resources
      • Medical Center Faculty Resources
      • Faculty Technology Resources
      • Staff Technology Resources
    • Technology Support
      • GU Service Center
      • Account Managers & TSP
      • Classroom Technology Support
      • Department Technology Representatives (DTRs)
      • Technology Support Providers
      • Repairing Your Personal Computer
    • Training Resources
      • EdTech Training Schedule
      • GMS Training Center
      • GMS Finance Training Schedule
      • GU360 Training Schedule
      • HR Training and Development
      • Instructional Continuity Training
      • LinkedIn Learning Online Training
      • UIS Training Schedule
  • Security
    • Duo Two-Factor Authentication
      • Adding a Device to Duo
      • Changing Your Duo Device Name
      • Reactivating a Device in Duo
      • Logging in to GU Web Sites with Duo
      • Logging in to Legacy Applications Using Duo
      • Logging in to Duo with Another Registered Device
      • Obtaining a Passcode from the Duo Mobile App
      • FAQ for Duo
      • Troubleshooting Duo
    • AnyConnect VPN
      • Using AnyConnect VPN with Windows
        • Installing AnyConnect VPN (Windows)
        • Connecting to AnyConnect VPN (Windows)
        • Disconnecting from AnyConnect VPN (Windows)
      • Using AnyConnect VPN with Mac
        • Installing AnyConnect VPN (Mac)
        • Connecting to AnyConnect VPN (Mac)
        • Disconnecting from AnyConnect VPN (Mac)
      • Using AnyConnect VPN with iOS (iPhone/iPad)
        • Installing AnyConnect VPN (iOS)
        • Connecting to AnyConnect VPN (iOS)
      • Using AnyConnect VPN with Android
        • Installing AnyConnect VPN (Android)
        • Connecting to AnyConnect (Android)
      • FAQ (AnyConnect)
    • LastPass Password Manager
      • Creating a Free LastPass Account
      • LastPass FAQ—Service Changes
    • Technology Policies and Guidelines
    • Protecting Yourself
    • Phishing
    • Security News & Announcements
  • About UIS
    • Our Portfolio
    • Our Initiatives
    • UIS Departments
    • Technology Strategy
    • The Leadership Team
    • UIS News & Announcements
    • GMS News and Updates
  • I want to…
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