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    • Internet Access
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    • NetIDs & Passwords
    • Ordering and Purchasing
    • Working Collaboratively
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    • Duo Two-Factor Authentication
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    • Internet Access
      • WiFi
        • Eduroam at Georgetown University
        • Frequently Asked Questions (WiFi)
        • GURegistered Wireless Network
          • Adding a Device to GURegistered
          • Connecting to GURegistered
          • FAQ (GURegistered)
          • Finding Your Device’s MAC Address
          • Removing a Device from GURegistered
        • SaxaNet Secure Wireless
          • General SaxaNet Configuration Settings for Other Devices
          • Configure on Mac
          • Connecting to SaxaNet on Your iPhone
          • Connecting to SaxaNet on an Android Device
        • Wi-Fi Calling
        • Forgetting (Removing) a WiFi Network
        • Residential Networking
        • Are You Having Home Internet Connectivity Issues?
    • Printing
      • Student Printing
      • Faculty and Staff Printing, Copying, and Scanning
        • Creating a PaperCut Account
        • Creating a PIN to Release Your Print Job
        • Installing the PaperCut Print Client
        • Sending Your Document to the Print Queue
        • Viewing Your Print Jobs
        • Releasing Your Print Job
        • Logging in to a Printer (Alternate Login Methods)
        • Scanning a Document on a GU PaperCut Printer
        • Print FAQ
        • Print Troubleshooting
        • About the Printing Process
      • Managed Print Services
      • Getting Help with Printing
    • NetIDs & Passwords
      • Enrolling in Password Station
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      • Get a NetID
        • NetID FAQs
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      • Sponsored University Associates
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        • Guidelines for Admin NetID Creation
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        • Extending Georgetown Google Apps
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        • Regular Staff (Accounts and Applications Considerations)
        • Sample Vacation Messages for Departing Workers
    • Ordering and Purchasing
      • Cable Television
        • Ordering New Cable Services
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      • Computers
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      • Mobile Phones and Devices
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      • Software
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    • Working Collaboratively
      • Box
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      • GU360: Faculty, Students, and Advancement
        • The 3 Workstreams
      • Space Reservations & Events
        • Georgetown Room/Space Request System FAQ
        • Localist
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      • Web & Audio Conferencing
        • Audio Conferencing
          • FAQ-Audio Conferencing
        • Web Conferencing with Zoom
          • Installing Zoom
            • System Requirements
            • What Equipment Do I Need To Use Zoom?
            • Installing Zoom (Mac)
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          • Hosting a Zoom Meeting
            • Scheduling a Zoom Meeting and Inviting Participants
            • Scheduling a Zoom Meeting from Your Google Calendar
            • Zoom Conferencing in Canvas
            • Start Your Scheduled Meeting
            • Starting an Instant Zoom Meeting
            • Recording Your Zoom Meeting
            • Advanced Host Features
              • Set Up and Manage Breakout Rooms
              • Allow Georgetown Participants to Bypass Zoom Waiting Rooms
              • Requiring Authentication for a Zoom Meeting
              • Obtain Zoom Meeting Attendance Reports
          • Joining a Zoom Meeting
            • Joining a Zoom Meeting (Mac)
            • Joining a Zoom Meeting (Windows)
            • Joining a Zoom Meeting (iOS)
            • Joining a Zoom Meeting (Android)
          • Zoom Meeting Controls
            • Zoom Meeting Controls to Secure Your Room
            • Zoom Meeting Controls to Secure Participant Actions
          • Zoom Conferencing in Canvas
          • Zoom Accessibility Guidelines
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            • How Can I Make My Zoom Room More Secure?
            • How can I Improve my Zoom Experience?
          • Zoom Troubleshooting
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    • Websites
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      • Georgetown Website Options: Getting Started
      • Working with External Vendors
    • GU Google Apps
      • New Integrated Gmail Coming Soon
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      • Setting Up Georgetown Google Apps on Your iPhone
      • Creating a Google Chrome Profile that Includes Your Chrome Bookmarks
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      • Google Drive for Desktop
        • Installing Google Drive for Desktop on Mac
        • Installing Google Drive for Desktop on Windows
      • Third Party Add-ons
    • Document Sharing
      • Box
      • Box Changes
      • Enterprise File Sharing Services
        • Mapping a Drive (Mac)
        • Mapping a Drive (Windows)
    • Storage Options
      • Google Drive
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      • Google Cloud Platform (GCP)
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        • Request Access
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      • Jesuit Worldwide Learning
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      • McGraw Hill Campus
      • myBusinessCourse
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      • Musition
      • Panopto
        • Summer / Fall 2023 Panopto Changes
          • What is the Panopto archive?
          • How to prevent recordings from being archived?
          • How to restore a recording from the archive?
          • What happens when a recording is deleted?
          • How do I opt in?
        • Panopto System Updates
        • Panopto Guides
          • Get Started
          • Create Recordings
          • Share Recordings
          • Manage Recordings
          • Troubleshooting
        • Panopto FAQs
        • Panopto Support and Training
      • Pearson Access
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        • Online Quiz and Exam Security Tools
      • ShareStream
        • Add ShareStream to Canvas Course
        • Embed ShareStream Media in Canvas
        • ShareStream Student Assignments
        • ShareStream Pick-n-Play
        • ShareStream Media Manager
        • ShareStream Closed Captions
        • Add DVD Content to ShareStream
      • Turnitin
        • Turnitin Plagiarism Review
        • Turnitin External Tool
      • VoiceThread
      • W. W. Norton
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      • Zoom
    • Instructional Continuity
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  • Help and Training
    • New to Georgetown?
      • Student Technology Resources
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      • Staff Technology Resources
    • Technology Support
      • GU Service Center
      • Account Managers & TSP
      • Classroom Technology Support
      • Department Technology Representatives (DTRs)
      • Technology Support Providers
      • Repairing Your Personal Computer
    • Training Resources
      • EdTech Training Schedule
      • GMS Training Center
      • GMS Finance Training Schedule
      • GU360 Training Schedule
      • HR Training and Development
      • Instructional Continuity Training
      • LinkedIn Learning Online Training
      • UIS Training Schedule
  • Security
    • Duo Two-Factor Authentication
      • Enrolling in Duo
      • Setting up Duo
      • Adding a Device to Duo
      • Changing Your Duo Device Name
      • Reactivating a Device in Duo
      • Logging in to GU Web Sites with Duo
      • Logging in to Legacy Applications Using Duo
      • Logging in to Duo with Another Registered Device
      • Obtaining a Passcode from the Duo Mobile App
      • FAQ for Duo
      • Troubleshooting Duo
    • AnyConnect VPN
      • Using AnyConnect VPN with Windows
        • Installing AnyConnect VPN (Windows)
        • Connecting to AnyConnect VPN (Windows)
        • Disconnecting from AnyConnect VPN (Windows)
      • Using AnyConnect VPN with Mac
        • Installing AnyConnect VPN (Mac)
        • Connecting to AnyConnect VPN (Mac)
        • Disconnecting from AnyConnect VPN (Mac)
      • Using AnyConnect VPN with iOS (iPhone/iPad)
        • Installing AnyConnect VPN (iOS)
        • Connecting to AnyConnect VPN (iOS)
      • Using AnyConnect VPN with Android
        • Installing AnyConnect VPN (Android)
        • Connecting to AnyConnect (Android)
      • FAQ (AnyConnect)
    • LastPass Password Manager
      • Creating a Free LastPass Account
      • LastPass FAQ—Service Changes
    • Technology Policies and Guidelines
    • Protecting Yourself
    • Phishing
    • Security News & Announcements
  • About UIS
    • Our Portfolio
    • Our Initiatives
    • UIS Departments
    • Technology Strategy
    • The Leadership Team
    • UIS News & Announcements
    • GMS News and Updates
  • I want to…
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