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  • Services
    • Internet Access
    • Printing
    • NetIDs & Passwords
    • Zoom
    • Ordering and Purchasing
    • Working Collaboratively
    • Websites
    • GU Google Apps
    • Document Sharing
    • Storage Options
    • Business Applications
  • Academic Technology
    • Educational Technologies
    • Teaching Tools
    • Instructional Continuity
    • Research Technologies
  • Help and Training
    • New to Georgetown?
    • Technology Support
    • Training Resources
  • Security
    • Duo Two-Factor Authentication
    • GlobalProtect VPN
    • LastPass Password Manager
    • Technology Policies and Guidelines
    • Protecting Yourself
    • Phishing
    • Security News & Announcements
  • About UIS
    • Our Portfolio
    • Our Initiatives
    • UIS Departments
    • Technology Strategy
    • The Leadership Team
    • UIS News & Announcements
  • I want to…
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  • Zoom Phone
    • Getting Zoom Phone
    • Getting Ready for Zoom Phone
    • Setting Up Your Zoom Phone
    • Setting up Voicemail for Zoom Phone
    • Using Zoom Phone
    • Checking Voicemail on Zoom Phone
    • Zoom Phone FAQ
    • Physical Phones for Zoom Phone
    • Video Tutorials for Zoom Phone
    • Help Resources for Zoom Phone
Home ▸ Services ▸ Ordering and Purchasing ▸ Zoom Phone ▸ Using Zoom Phone

Using Zoom Phone

IMPORTANT: You must be logged in to the Zoom client to access and use Zoom Phone. (Click here if you need to install the Zoom client.)

Making Calls

  • Making a call from your desktop or laptop computer
  • Making a call from your mobile device

Receiving Calls

  • Receiving a call from your desktop or laptop computer
  • Receiving a call from your mobile device
  • Receiving a call on a shared line (Shared Line Group)

Voicemail

  • Checking Your Voicemail Messages

Call Handling

  • Adding Another Person to a Call
  • Placing a Call on Hold
  • Muting/Unmuting a Call
  • Transferring a Call
  • Forwarding a Call
  • Viewing Your Call History
  • Elevating a Call to a Zoom Meeting

Additional information on using Zoom Phone is available on the Zoom Phone Help Resources page. You can also check out the Zoom Phone FAQ page and the Zoom Phone User Guide.

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