Potomac River with the Georgetown University campus in the background

Keep working wherever you are

Resources for working in an online teaching and learning environment.
Be prepared

Help portal

Find answers to common problems, start a chat with an advisor or submit a ticket.

Learn More

I need help with…

Announcements

Intermittent Email Issue Resolution

October 2nd, 2024

For those users who experienced issues sending emails from their Georgetown email accounts to one of the following Georgetown accounts: @gunet.georgetown.edu @cs.georgetown.edu We believe…

Critical Issues with macOS Sequoia Upgrade

September 24th, 2024

Dear Members of the Georgetown Community,  Apple has notified us that the latest macOS Sequoia 15 has known network connectivity issues that will likely impact your ability to use…