Help and Training

Looking for some help? We've got lots of resources.

New to Georgetown?

Welcome to Georgetown University! A wealth of technology services and resources are available to you.

Technology Support

There are a number of ways you can get help:

Technology Training

There are many free technology training opportunities available on-campus and online. Training classes are open, at no cost, to all current Main Campus, Law Center/Capitol Campus, and Medical Center faculty, staff and degree-seeking students, as well as to MedStar faculty.

Among the opportunities available to you are:

  • UIS Training Courses – Online courses include Wordpress, website design and accessibility for Faculty, Deans and Advisors.
  • UIS Educational Technology Training – Online office hours include support for Canvas, Panopto, Zoom, Turnitin, VoiceThread and other Instructional Continuity tools.
  • CNDLS Instructional Continuity Office Hours – Online office hours by appointment only. Please “ring the doorbell” and we’ll be alerted to your question. We will respond within the business day.
  • GMS Training / Tips & Tricks – Online workshops that include how to run, navigate and filter the Budget to Actuals report (BAR Summary); Walkthroughs of the GMS COA Request Form; Requisitions; Journal Processing; Contracts; Budget to Actuals Summary; Grants and more!
  • Box to EFS – Moving from EFS to Box? We can help you with the move. If you need Box training, just send your request to
  • GUMC Instructional Technology Workshops (Dahlgren Memorial Library) – Online Instructional technology workshops for GUMC / MGUH faculty and staff include Zoom, Canvas, Panopto, Poll Everywhere, Google Jamboard, and VoiceThread.
  • GU360 Training – Online or in-person training courses on GUFaculty360.
  • Law Center/Capitol Campus Instructional Technology Training – Online group training sessions on topics relating to Canvas, Zoom, and Panopto. Also available for 1-on-1 consultations.
  • LinkedIn Learning – Hundreds of instructional videos on a wide range of topics, such as Web and mobile application development, Web design and production, multimedia, business and productivity software, social media, computer networking, and many more.

If you have any questions about technology training, send an email to: