Help and Training

Looking for some help? We've got lots of resources.

Technology Support

There are a number of ways you can get help:

  • Service Center. Available 24/7/365, the Service Center can assist you with many technology-related issues. Contact the Service Center via email, phone, or chat, or submit a help request at help.georgetown.edu
  • UIS Service Desks. The UIS Service Desks offer walk-up technology assistance if you’re on campus. The Service Desks are located in the Leavey bookstore (by the GOCard Office) and on the 3rd floor of Lauinger Library. Click here to view Service Desks hours during the fall and spring semesters.  
  • UIS knowledge base. Search our extensive library of technology-related articles, which has answers to many common problems.

Technology Training

There are many free technology training opportunities to you around campus and online. Among the opportunities available to you are:

For more information about technology training, visit the UIS Technology Training Web page.