Archive: UIS News & Announcements

• UIS Support Hours for Good Friday and Easter Holiday Weekend 2022

  The UIS Service Center and Service Desk will both be closed on Good Friday, April 15th. They will also be closed on Saturday, April 16th and Easter Sunday, April 17th. The Service Center and Serv

  Category: UIS News & Announcements Tags: computer delivery, gocard, service center, service desk, Service Updates, UISO

• GMS Upgrade, Friday March 11-Saturday March 12

  From Friday, March 11 at 8 pm EST to Saturday, March 12 at 5 pm EST, the Georgetown Management System (GMS) will be unavailable while Workday’s semi-annual system update is implemented. The outage wi

  Category: UIS News & Announcements Tag: Service Updates

• Ukraine Donation Scams

  Fundraising efforts for Ukraine and charities supporting the nation have introduced opportunities for cyber criminals to scam good-intentioned donors.

  Category: UIS News & Announcements Tag: UISO

• WiFi Maintenance – Friday, February 18

  UIS will be performing campus-wide WiFi maintenance this Friday, February 18 from 5 – 7 a.m. EST. During this time, you may experience intermittent connectivity issues. If you have any questions

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• Firmware Upgrade for Reiss Science and St. Mary’s

  UIS will be performing WiFi maintenance in the Reiss Science Building and St. Mary’s Hall on Friday, January 28 between 6 and 6:30 a.m., EST. During this time, you may experience intermittent con

  Category: UIS News & Announcements

• Educational Technologies for Spring 2022 Courses

  Canvas Updates The Canvas tool “Google Apps” to be replaced by “Google Assignments.” The Canvas plug-in tool for integrating Google Apps is being discontinued, and we have installed Google Ass

  Category: UIS News & Announcements Tag: Service Updates

• UIS Walk-up Service Desk Location Change

  Effective December 16, 2021, UIS will be moving its walk-up Service Desk to Reiss 334.  We will have limited staffing available for GOCard replacements and computer pickups. All other services are

  Category: UIS News & Announcements Tags: gocard, gocard support, service desk, Service Updates, support, support hours

• Resolved: Intermittent Connectivity Issues, Wednesday, December 15, 2021

  Due to issues with Amazon Web Services, you may experience issues with Zoom and systems requiring DUO. UIS will provide updates when available. These issues appear to be resolved. Please contact t

  Categories: Announcements, UIS News & Announcements

• UIS Help Desks Hours – Christmas and New Year’s Holiday 2021-2022

  The UIS walk-up Service Desk and Georgetown Service Center will have amended hours over the 2021-2022 holiday and break.

  Category: UIS News & Announcements Tags: help desk, service center, service desk, Service Updates, support

• UIS Supports Latest Mac OS

  UIS now officially supports the latest Mac operating system, Monterey. You can now also upgrade your Mac to Monterey.

  Category: UIS News & Announcements Tags: mac update, monterey, Service Updates