Archive: UIS News & Announcements
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Global Outage for Microsoft Windows Workstations – UPDATE
Crowd Strike Restore Instructions Boot the system into recovery mode. Click See Advanced Repair Options Click Troubleshoot Click Command prompts Enter the Bitlocker recovery key if a
Category: UIS News & Announcements
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New Verified Duo Push
DUO has recently implemented a “Verified Duo Push” which is a more secure version of DUO.
Category: UIS News & Announcements
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Cisco VPN Service to be Decommissioned July 1
Georgetown has recently changed its VPN service from Cisco VPN to Prisma GlobalProtect VPN. Georgetown's legacy Cisco VPN service will be decommissioned as of July 1. If you currently use the VPN ser
Category: UIS News & Announcements
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UIS Support Hours, Summer 2024
The UIS walk-up Service Desk and Georgetown Service Center will hold amended hours over the summer, beginning Monday, June 3. The UIS walk-up Service Desk will hold the following amended hours:
Category: UIS News & Announcements
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Phone Service Outage-UPDATE
UPDATE (4/22/24, 1:30PM)---Phone service is now restored. If you continue to experience issues, please contact the Georgetown Service Center. Dear Members of the Georgetown University Communi
Category: UIS News & Announcements
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UIS Support Hours, Good Friday Holiday 2024
The Georgetown Service Center and UIS walk-up Service Desk will have the following amended hours over the Good Friday holiday: The Service Desk is expected to close at 2pm on Thursday, March 28.
Category: UIS News & Announcements
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Service Advisory: Georgetown Management System (GMS) March 8-9, 2024
Dear Georgetown Community Members, The Georgetown Management System (GMS) will be unavailable from Friday, March 8 at 9 p.m. EST through Saturday, March 9 at 5 p.m. EST in order to implement Workd
Category: UIS News & Announcements
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UIS Support Hours During Spring Break 2024
The UIS walk-up Service Desk will be open from 10am-3:30pm on Monday, March 4th through Thursday, March 7th, and will be closed on Friday, March 8th. The Service Desk will resume normal operating hou
Category: UIS News & Announcements
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Announcing GlobalProtect VPN Platform
GlobalProtect VPN has been selected as the new VPN service for GU.
Category: UIS News & Announcements
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Hoya Hacks 2024 Winning Entries Announced
The winning entries have been announced for this year’s Hoya Hacks hackathon.
Category: UIS News & Announcements