Archive:UIS News & Announcements

• Partial GOCard Outage

  We are currently experiencing a partial service outage with our GOCard system. This is impacting our ability to: Troubleshoot card issues Freeze lost cards Assign temporary cards and parkin

  Categories: Announcements, UIS News & Announcements

• GOCard Outage – Resolved

  The partial GOCard system outage has now been resolved. If you are experiencing issues with your GOCard please contact help@georgetown.edu / (202) 687-4949.

  Categories: Announcements, UIS News & Announcements

• GOCard Outage

  University Information Services is aware of a partial GOCard system outage impacting access to some workspaces, and residences. The team is working with our vendors to resolve the issue, and we appre

  Categories: Announcements, UIS News & Announcements

• New Changes When Logging In to Microsoft Resources

  University Information Services has made it easier for you to log in to Georgetown's Microsoft services (like Office 365) while continuing to keep your account secure. Previously, the login process r

  Categories: Announcements, UIS News & Announcements

• Gemini Outage Update

  Google have reported that the global Gemini outage has now been resolved. UIS will continue to monitor Gemini and will post any updates here should the situation change. For more information please r

  Categories: Announcements, UIS News & Announcements

• Gemini Outage

  Google is currently experiencing a global Gemini outage that is impacting the ability to use the Gemini app or web browser. Gemini still functions within Google Workspace (i.e. within slides, docs et

  Categories: Announcements, UIS News & Announcements

• Canvas Outage Update

  Instructure, the vendor providing our Canvas learning management system, has announced that Canvas is once again available for use. After reviewing potential ongoing cybersecurity risks, Georgetown University is restoring access to Canvas.

  Category: UIS News & Announcements

• Duo Mobile Update Required by March 31, 2026

  Update Your Duo Mobile App to Maintain Access to Resources What is changing?Duo is ending support for older app versions to improve security and performance. Starting March 31, 2026, versions earl

  Categories: Announcements, UIS News & Announcements

• Network Refresh Project

  Project Overview Georgetown University is undergoing a major network refreshment project across the Hilltop and Capitol Campuses. Georgetown's enterprise network comprises 72 buildings, 92 townhom

  Categories: Announcements, UIS News & Announcements

• Verizon Services Outage Update

  Verizon has announced that the national cellular service outage is now resolved. For more information please refer to the following link, or contact help@georgetown.edu / 202-687-4949.

  Categories: Announcements, UIS News & Announcements