Archive:Announcements
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Password Management Update
This outage is now resolved. People and the Help Desk are now able to reset/change passwords via the self-service portal. If you have any questions or need assistance, please contact the Help Des
Categories: Announcements, UIS News & Announcements
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Password Management Issue
Our password management system, Avatier, has an outage which is impacting people's ability to reset/change their password via the self-service portal. At this time our Help Desk Team is also unable t
Categories: Announcements, UIS News & Announcements
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Printing Update
The partial outage of printers has now been resolved. This was due to a software update made by Papercut. UIS worked with the vendor to rollback the update and testing across our campuses shows print
Categories: Announcements, UIS News & Announcements
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Printing Issues
Our printing system, Papercut, has a partial outage across all campuses, except GU-Q. At this time you are unable to use your GOCard to print. However, print jobs can be released by entering your Ne
Categories: Announcements, UIS News & Announcements
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Printing Update
Printing across all campuses are currently operating as normal. UIS will continue to monitor printing and provide an update should the situation change. Due to the security incident that PaperCut exp
Categories: Announcements, UIS News & Announcements
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Printing Issues Update
Our vendor PaperCut has applied a fix, which has resolved the printing issues across all campuses. UIS will continue to monitor the printers over the weekend to ensure the printers are fully operatio
Categories: Announcements, UIS News & Announcements
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GChat Issues Update
Google has reported that the GChat issue is now resolved. Please click here for more details. If you have any questions or need assistance please contact the Help Desk by calling (202) 687-4949 or
Categories: Announcements, UIS News & Announcements
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GChat Issues
Google has reported that it is experiencing issues with GChat where users may experience a delay in sending and receiving messages. UIS is aware and currently monitoring the situation. For updates, p
Categories: Announcements, UIS News & Announcements
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Printing Issues
We are currently experiencing issues printing across all campuses and are engaging our vendor PaperCut to resolve this issue. If you have any questions or need assistance please contact the Help
Categories: Announcements, UIS News & Announcements
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Partial GOCard Outage
We are currently experiencing a partial service outage with our GOCard system. This is impacting our ability to: Troubleshoot card issues Freeze lost cards Assign temporary cards and parkin
Categories: Announcements, UIS News & Announcements