Installing the GlobalProtect VPN Client for Associates and Student Employees (Mac)


Perform the steps below if:

  1. Go to the Georgetown VPN download page.
  2. At the Georgetown login prompt, enter your NetID and password, and then click Sign in. (IMPORTANT: Make sure to have your mobile device on hand to verify your identity in Duo.)
    Georgetown login prompt. Enter your NetID and password, then tap 'Sign in'.

    You should see the following screen showing a six-digit verification code. (Note: The code has been greyed out for security purposes.)
    Duo screen showing six-digit code you must enter on your mobile device.
  3. Tap or swipe the Duo notification banner on your mobile device.
    Duo notification banner on your mobile device.
  4. From your mobile device, enter the six-digit verification code in the screen shown below and then tap Verify.
    Duo screen on your mobile device on which you enter the six-digit verification code.
  5. In the GlobalProtect portal, click GlobalProtect Agent, located at the top right-hand side of your screen.
  6. On the next page, click on the appropriate link for your computer. The installer file should begin to download automatically.
  7. Locate the downloaded installer file in your Downloads folder from the Finder (Mac) or in your Desktop folder from Windows Explorer (Windows). Double-click on the installer file.
  8. In the welcome window, click Continue.
    Click "Continue" in the welcome screen.
  9. In the next window, click Continue.
    Click "Continue".
  10. In the next window, click Install.
    Click "Install".
  11. In the pop-up window, choose whether to authenticate either by using Touch ID or by entering your Mac password.
    Choose whether to authenticate by using Touch ID or by entering your Mac password.
  12. After the installation completes, you should see the following confirmation window. Click Close.
    Click "Close" in the installation confirmation window.
  13. In the next pop-up window, click Move to Trash to move the installer file to your Trash folder.
    Click "Move to Trash" to move the installer file to your Trash folder.
  14. Go to the top of your computer screen to see the application icon for the GlobalProtect VPN, as shown highlighted below.
    The application icon for the Global Protect VPN shown in the menu at the top of your Mac screen.
  15. You can now connect to the GlobalProtect VPN.