Wi-Fi calling enables you to make calls, send text messages, and check voicemail on your mobile device over a wifi network when you’re in an area where cell coverage is weak or not available. All the major carriers (AT&T, Verizon, T-Mobile, and Sprint) offer Wi-Fi Calling.
With Wi-Fi Calling, your device will only route calls and texts when cellular coverage is limited or unavailable.
You can set up Wi-Fi Calling on a university-owned device or on your personal device. And there’s no charge for using Wi-Fi Calling with your existing phone plan.
- Getting Started
- Wi-Fi Calling Details by Carrier
- Supported Devices
- Enabling Wi-Fi Calling on Your iPhone
- Enabling Wi-Fi Calling on Your Android Device
Before you can enable Wi-Fi Calling on your device, make sure:
- Your device is connected to a wireless network.
- Your device offers Wi-Fi Calling (Refer to Supported Devices)
- You read the details about Wi-Fi Calling for your carrier. (Details are available in Wi-Fi Calling Details by Carrier.)
Visit the link(s) for your carrier for details and questions about Wi-Fi calling. Note: If you’re unable to locate your device as one of the devices offering Wi-Fi Calling, you can go to Settings and look for the Wi-Fi Calling option.
- Verizon Wi-Fi Calling FAQ (Note: Before you enable Wi-Fi Calling, you’ll first need to activate HD Calling [called Advanced Calling on some devices] for your device.)
- Supported Devices
Wi-Fi Calling is available on the devices listed below.
- iPhone 5c
- iPhone 5s
- iPhone SE
- iPhone 6
- iPhone 6 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone 7
- iPhone 7 Plus
- iPhone 8
- iPhone 8 Plus
- iPhone X
Wi-Fi Calling is available on most newer Android phones. To find out if Wi-Fi Calling is available on your device, go to Settings and look for the Wi-Fi Calling option.
- Tap the Settings icon.
- From the Settings screen, tap on Phone.
- From the Phone screen, tap on Wi-Fi Calling.
- From the Wi-Fi Calling screen, tap the slider to turn on Wi-Fi Calling on This Phone, and then tap Enable at the prompt. (Note: You can disable Wi-Fi Calling at any time by tapping the slider again.)
After a few moments, the Wi-Fi Calling welcome screen is displayed.
- Tap Continue in the welcome screen.
- In the next screen, read through the information about Wi-Fi Calling, and then tap Continue.
- In the next screen, enter your address. (You need to provide an address so that, in case you dial 911 using Wi-Fi Calling, emergency responders will know where to go if they can’t locate you.) Tap Verify address.
- In the address verification screen, verify the address and then tap Use this address.
- Tap OK in the next screen.
- Tap on the Settings icon.
- Make sure the Networks tab is selected, and then tap on Call.
- Tap on the slider next to Wi-Fi Calling so that ON is displayed.
- In the next screen, tap on Connection preferences.
- In the next screen, select the option Wi-Fi preferred.
- In the next screen, tap in the selected area.
You should see the confirmation shown below.