Updating Zoom

Zoom regularly provides updates to the Zoom desktop client and mobile app. This often brings new features, functionality, security patches and bug fixes to the app and client. We recommend always updating Zoom to the latest version once it is available. Check out Zoom’s release notes to stay updated on the latest Zoom releases.

Required Update (May 6th, 2023)

Update your Zoom software to the latest version before May 6 to avoid access issues. Please see Zoom’s lifecycle policy support page for more information on why Zoom will enforce minimum versions of their product.

After May 6th people running versions older than 5.10.3 will no longer be able to join Georgetown Zoom meetings using the Zoom desktop client and mobile app.

How do I see what version of Zoom am I running?

You can view the version of the Zoom desktop client or mobile app you are currently running. If you are running an older version please see the guide below on how to update Zoom.

How do I update Zoom to the latest version?

Make sure you first sign into Zoom before following the guides below:

• Update the Zoom desktop client for Windows, macOS, or Linux
• Update the Zoom mobile app for iOS or Android

Alternatively, you can go directly to the Georgetown Zoom download page and download and install Zoom.

Troubleshooting

If you are unable to download or update the Zoom software or mobile app, please see our guide on how to use the Zoom web client

Note: The Zoom web client should only be used as an emergency or temporary fix because of its limited features and compatibility.

For further assistance, please contact the GU Zoom support.