Zoom
All Georgetown faculty, staff and students are eligible to receive licensed Zoom Pro accounts. This allows for 300 attendees in all Zoom meeting rooms.
Faculty can use the Zoom Conferencing tool in Canvas to schedule meetings with students and hold online office hours. Students (and faculty too) can use Zoom outside of Canvas to create and host their own meetings.
Zoom regularly provides updates to the Zoom desktop client and mobile app. This often brings new features, functionality, security patches and bug fixes to the app and client. We recommend always updating Zoom to the latest version once it is available.
Zoom Policy Statements and Guidelines
Virtual Learning Environment – Privacy, Security, and Intellectual Property
Zoom Accessibility Guidelines
Zoom Statement on FERPA
Zoom Privacy
Report Terms of Use Violations
Guides
FAQs and Troubleshooting Tips:
Zoom FAQs
How can I make my Zoom room more secure?
How can I improve my Zoom experience?
Are you having Internet connectivity issues?
Support
Please email zoom@georgetown.edu.
UIS
University Information Services (UIS-Edtech) offers weekly Instructional Continuity Office Hours for Georgetown faculty and staff.
CNDLS
CNDLS Office Hours is currently by appointment. Please click here to let us know what you need help with and we’ll be alerted to your question. We will respond within the business day.
Online Nursing Program Zoom Support
Georgetown’s Online Nursing Program does NOT use Georgetown’s version of Zoom.
Check out our Online Nursing Program Support page on Canvas for more information.