Zoom FAQ

General

What is Zoom and what can it do?

Zoom is a web conferencing tool that provides a platform to conduct live online conferences, presentations, lectures, meetings, webinars and group chats. Zoom allows you to share your audio, video, and screen with people from around the world.

Zoom combines cloud video conferencing, group messaging, and collaboration tools such as screen sharing, co-annotation, and remote control.

Zoom runs across Mac, PC, Linux, iOS, Android, and H.323 room systems.

Is there a cost for using Zoom at Georgetown?

There is no cost to use Zoom at Georgetown for meetings with less than 300 people. To host larger meetings, learn about Zoom Webinars or contact: zoom@georgetown.edu

Who can use Zoom at Georgetown?

All current Georgetown faculty, staff, and students can use Zoom to host meetings.  

Can I invite non-Georgetown people to join a meeting?

Yes, by default participants do not need a NetID to join a Zoom meeting. Only the host of the meeting needs to have a Georgetown Zoom account.

How many participants can join a Zoom meeting?

Each Zoom meeting at Georgetown can hold 300 people (including the host).

Can I use Zoom for large meetings and webinars (more than 300 people)?

It is possible, but there may be costs associated with these meetings. Learn more about hosting a Zoom Webinar.

Can I access Zoom through Canvas?

Yes! Instructors can create Zoom meetings and invite students through their courses in Canvas.

Where do I find the official Zoom Support site?

Zoom Support Center

Best Practices

  • When sharing your screen in a Zoom meeting, have your presentation material (e.g., Microsoft PowerPoint document) running and ready before the Zoom meeting or class starts. Avoid launching and logging into programs while sharing your screen.
  • Close any applications or programs (email, instant messaging, etc.) that you will not use during the Zoom meeting.
  • Muting your participants is always a good way to avoid background noise. Participants can always unmute themselves when they are ready to talk.  
  • If you are expecting a lot of participants, consider using Gallery View to see the participants (up to 49) on your screen.

Getting Started

How do I get Zoom so I can host my own meetings?

Download and install Zoom

What do I need to use Zoom?

You may need audio/video equipment. You should also review the system requirements for using Zoom.

Meetings

How do I schedule a meeting?

Schedule a meeting.

Are there any restrictions to scheduling a meeting?

Non-recurring meetings are active upon creation, and will expire 30 days after the scheduled meeting date. Recurring meetings can be reused; however, recurring meetings that are not used for 365 days will expire.

Can I join a meeting from a video teleconference room?

Yes. You can pair an H323 (video Polycom unit) to an existing Zoom meeting

How do I join a meeting from my PC, Mac, or mobile device?

Join a Zoom meeting

Can someone schedule meetings on my behalf (designate someone else to be meeting host)?

Yes, you can assign someone to schedule meetings on your behalf.
(Note: You must sign in to your Georgetown Zoom Account by going to georgetown.zoom.us)

Can I share a document during a Zoom meeting?

Yes. Share your screen during a Zoom meeting.

Where can I host my Zoom meeting?

You can host your Zoom meeting anywhere you have a cell or Internet connection. You can host a meeting on a mobile device or computer.

Can I record a Zoom meeting?

Yes, record your Zoom meeting.  

Can I turn off my video before or during a meeting?

Yes. To turn your camera on or off during a Zoom meeting, click the Start Video / Stop Video button.