Logging in to GU Web Sites with Duo

If you are a supplier requesting assistance with a supplier portal password reset or multifactor authentication, please contact suppliercare@georgetown.edu.

The following steps are for logging in to your application using the “Send Me a Push” option, which is recommended by UIS. With this option, Duo sends you a notification (sign-in request) to your mobile device; you just need to approve the request and you’ll be logged in to your application.  


  • Make sure to have your mobile device with you when you log in; you’ll need it to approve the login request that Duo will send to your device. Also, make sure your mobile device is connected to the Internet.
  • Make sure push notifications are turned on for the Duo Mobile app on your device.
  • If you replace your mobile phone and Duo was registered on that phone, you’ll need to reactivate Duo on your new phone.
  1. Go to the GU Web site (e.g., GU Google Apps, Box, GMS) you want to log in to.

    (Note:  If you are logging in to an application that doesn’t use the Georgetown standard login page, click here for instructions on how to log in to a legacy application using Georgetown Duo.) 

  2. At the login prompt, enter your NetID and password, and then click the appropriate button to log in. The Duo screen is displayed. 
  3. On the Duo screen, click Send Me a Push, as shown in the example below. (NoteThe Remember me for 7 days feature has been disabled for “Extensive Data Access” users.) 
    Click 'Send Me a Push'
    Duo displays the following message, as highlighted in the image below:
    Duo message that login request was pushed out
  4. From your mobile device, perform the following:
    1. If you’re logged in to your device, tap on the Duo Login request displayed on your mobile device’s screen (as shown below). If you’re not logged in to your device, swipe to the right on the request, and then, when prompted, enter your device’s passcode.
      Duo login request on mobile device
      If you don’t see the login request, or if the request disappears from your device’s screen before you’ve had a chance to tap or swipe it, perform one the following:
      iPhone users: Swipe down from the top of your screen, and then swipe right on the login request.
      Android users: Swipe down to view the login request. Tap on the notification once you find it.
    2. Tap Approve in the following Duo Mobile screen:
      Tap 'Approve' to approve Duo push notificatioun

You’re now logged in to your application.