Logging in to GU Web Sites Using Duo

The following steps are for logging in to your application using the “Send Me a Push” option, which is recommended by UIS. With this option, Duo sends you a notification (sign-in request) to your mobile device; you just need to approve the request and you’ll be logged in to your application.  

Notes:  

  • Make sure to have your mobile device with you when you log in; you’ll need it to approve the login request that Duo will send to your device. Also, make sure your mobile device is connected to the Internet.
  • Make sure push notifications are turned on for the Duo Mobile app on your device.
  1. Go to the GU Web site (e.g., GU Google Apps, Box, GMS) you want to log in to.

    (Note:  If you are logging in to an application that doesn’t use the Georgetown standard login page, click here for instructions on how to log in to a legacy application using Georgetown Duo.) 

  2. Enter your NetID and password. The Duo screen is displayed. 
  3. In the Duo screen, click Send Me a Push. (NoteThe Remember me for 7 days feature has been disabled for “Extensive Data Access” users.) 
    Duo login screen authentication options
    Duo displays the following message (highlighted below):
    Duo login screen approval notice
  4. From your mobile device, perform the following:
    1. Tap on the Duo Mobile notification on your mobile device’s screen. 
      Duo single sign-on request

      The Duo Mobile app opens. 
      (Note If you don’t see the notification, or if the notification disappears before you clicked on it, iOS users can find the notification by swiping down from the top of their screen, then tapping on Notifications; Android users can just swipe down to view the notification. Tap on the notification once you find it.) 

    2. Tap on Approve at the bottom of the following screen:
      duo mobile login request with a green approve button and a red decline button at the bottom

You should see an Approved confirmation message at the bottom of your screen. You’re now logged in to your application.