Obtaining a Passcode from the Duo Mobile App

If you don’t have access to the Internet, you can generate a temporary, one-time passcode in Duo in order to authenticate.

  1. Open the Duo Mobile app from your mobile device.
  2. In the Duo Mobile app, tap on the down-pointing arrow.
    Click the down-pointing arrow to generate a Duo passcode

    You should see a six-digit code displayed, as shown in the example below. (NoteThe code in the screen image below has been blurred out for security purposes.)
    Duo passcode displayed  
  3. Enter the passcode in the Duo screen on your computer to complete the Duo login request.