Obtaining a Passcode from the Duo Mobile App

If you don’t have access to the Internet, you can generate a temporary passcode in Duo in order to authenticate.

  1. Open the Duo Mobile app from your mobile device.
  2. In Duo Mobile, tap on the key icon.

    You should see a six-digit code displayed, as shown in the example below. (Important The code shown below is only an example, so make sure to enter the code displayed on your device.)

  3. Enter the passcode on the Duo screen from your computer to complete the Duo verification process to log in to the application.