Logging in to Duo with Another Registered Device

If you don’t have your device, and you previously added/registered another device to your Georgetown Duo account, you can log in using that other device.

Note If you’ve registered only the single device, contact the Service Center for assistance by going to help.georgetown.edu.

To switch to your other device, perform the following:

  1. Go to the login page of the application (e.g., Georgetown Google Apps) that you want to access.
  2. Enter your NetID and password, and then enter your NetID and password again on the Georgetown login page. The Duo screen will be displayed.
  3. Click on the Device drop-down list to display your list of registered devices, as shown in the example below.
    Display list of registered devices
  4. If you have at least one other device listed, select that device.
  5. Click Send me a Push to proceed with the authentication process.