Changing Your Duo Device Name

If you are a supplier requesting assistance with a supplier portal password reset or multifactor authentication, please contact

  1. Go to the Georgetown application you want to access, and then log in with your NetID and password.
  2. On the Duo screen, click Settings, and then select My Settings & Devices from the drop-down menu.
    Click 'Settings' and then select 'My Devices & Settings'
  3. In the next Duo screen, click Send Me a Push, and then continue through the Duo authentication approval process. (Note: Make sure to have your mobile device on hand so you can approve the Duo authentication notification.)
    Click 'Send Me a Push'
  4. In the next Duo screen, click on the Settings button (gear-shaped icon) next to the device whose name you want to change.
    Click the Settings gear-shaped icon of the device you want to change
  5. Click Change Device Name.
    Click 'Change Device Name'
  6. Enter the new name you want to give your device, and then click Save.
    Enter the new device name and then click 'Save'
  7. Click Dismiss in the confirmation message shown below.
    Click 'Dismiss' in the confirmation message
  8. Scroll down and then click Back to Login.
    Click 'Back to Login'
  9. Complete the Duo authentication process to access your application.