Changing Your Duo Device Name

If you are a supplier requesting assistance with a supplier portal password reset or multi-factor authentication, please contact suppliercare@georgetown.edu.

  1. Go to the Georgetown application you want to access, and then log in with your NetID and password at the Georgetown login prompt.
  2. In the Duo screen shown below, click the Other options link.
    Duo screen showing six-digit code you must enter on your mobile device.
  3. In the next screen, click on the arrow next to Manage Devices.
    Click on the arrow next to 'Manage Devices'
  4. In the next screen, click on the arrow next to Duo Push.
    Click on the arrow next to 'Duo Push'

    You should see another Duo screen displaying a six-digit verification code.
    Duo screen showing six-digit code you must enter on your mobile device.
  5. Tap or swipe the Duo notification banner on your mobile device.
    Duo push notification banner on your mobile device.
  6. On you mobile device, enter the six-digit verification code, and then tap Verify.
    Duo screen on your mobile device on which you enter the six-digit verification code.
  7. In the next screen, click Edit for the device whose name you want to change, and then select Rename from the drop-down list.
    Click 'Edit' for the device you want to rename, and then select 'Rename'
  8. In the next screen, enter the desired new name for your device, and then click Rename.
    Enter the desired new device name, and then click 'Rename'

Your device change is now changed, and will be displayed as shown in the example below.Device new name displayed