Password Station FAQ

What is Password Station?
Password Station is Georgetown’s self-service password management available to all Georgetown University students, staff, faculty and alumni.

With Password Station, you can reset a forgotten password, as well as change a password you know. Please note that you’ll need to enroll in Password Station before you can perform these tasks. When you enroll in Password Station, you select three hint questions, and enter answers that you can use later if you forget your NetID password.

Who can use Password station?
All students, faculty, staff, associates and alumni with an active NetID can use Password Station.

How do I enroll in Password Station?
Click here to enroll in Password Station. (Important: You must enroll in Password Station before you can change your password or reset your password if you’ve forgotten it.)

How do I reset my password using Password Station?
If you forgot your password, you can reset your password in Password Station. (Note: You will first need to enroll in Password Station to reset your password. If you haven’t yet enrolled, contact the Service Center by going to help.georgetown.edu.)

Can I change my password using Password Station?
Yes. Just log in to Password Station to change your password. (Note: You will first need to enroll in Password Station before you can change your password.)

Why would I want to change a password that I already know?
You should change your password if you feel that it has been compromised.