How do I restore a recording from the archive?

As a creator (owner) of a recording you have several different ways to find and restore your archived recordings in Panopto.

It is also possible for viewers who have access to the archived recording to restore it. When viewers want to restore a recording they should go to the Panopto course folder (typically found in Canvas) to locate and restore any archived videos listed there.

Remember, once the recording has been restored be sure to watch the recording (just a few seconds) to prevent it from being placed back into the archive again at a later date.

Things to Note:

  • It can take up to 48 hours to restore content from the Panopto archive.
  • After you restore a Zoom Cloud recording from the archive, there will be an automatic hold on re-archiving it for 30 days. So if you forget to watch it right away it won’t automatically be archived again. You have 30 days to watch it before it gets sent back to the Panopto archive.
  • After you restore and watch your Zoom Cloud recording(s) in Panopto, if it continues to go unwatched throughout the calendar year it will be archived again (and subsequently deleted if it’s older than 2 years). To prevent this from happening you or your viewers simply need to re-watched your older Zoom Cloud recordings in Panopto annually.

Process for creators to access the archive and restore a recording:

  1. Login to Georgetown’s Panopto web portal
  2. Click on the ‘System’ button (gear icon) located on the lower-left corner of the screen
  3. Click on ‘Archive’
    System button in Panopto in highlighted red box. Click the system button and to show the system menu. Then click the Archive button highlighted by a red box to open Archive
  4. Mouse over the recording and click the ‘Restore from Archive’ button that appears. Note: It can take up to 48 hours to restore content from the archive.
    Video in the Archive. On it, the button "Restore from Archive" is highlighted by a red box.
  5. Once restored be sure to view the recording (just a few seconds) to prevent it from being placed back into the archive again at a later date.

Alternative ways to locate and restore archived recordings:

First, login to the Panopto web portal then follow one of the options listed below:

  • From the Search function: Enter a keyword (e.g. part of the recording title), review the results on the page, locate and mouse over the recording and click the ‘Restore from archive’ button that appears.
  • From within a Panopto folder:
    1. Open the folder and click the Archived button that appears below the title of the folder and along the tool bar. Note: If no archive button appears then the folder contains no archived recordings.
      Folder in Panopto. In the top toolbar, to the right, the "Archived" button is selected and archived videos appear underneath.
    2. Mouse over the recording and click the ‘Restore from archive’ button that appears.
      Folder in Panopto. In the search options, the checkbox next to "Show archived videos" is selected. In the archived video that appears in the folder, the button "Restore from Archive" is highlighted by a red box.