Student Printing

Welcome to Student Printing!

We've added new printers and copiers (including color copiers) across campus, lowered printing costs, enhanced security (only your jobs display at the printer when you pick up [release] your print job(s) ).

 

 

Printing and Copying Rates

Here are the current rates for printing and copying on h.print devices.

Main CAMPus, Medical Center, and SChool of continuing studies campus

  Single Sided (Simplex) Double Sided (Duplex)
Monochrome $.10 $.025 a side*
Color $.20 $.20 a side

Law Center

  Single Sided (Simplex) Double Sided (Duplex)
Monochrome $.06 $.06 a side
Color $.20 $.20 a side

  

*Note: Jobs with an uneven number of pages are reported by Windows and Macintosh, the last page is charged at the Simplex rate.

Ex: 1 page monochrome duplex job = $.10.
Ex: 2 page monochrome duplex job = $.05.
Ex: 3 page monochrome duplex job = $.15 (.05 for the double sided page and .10 for single sided page 3.)

 

Printing from a Public Computer

  1. Select the Print command in the program you're using. Allow the program to run through its normal printing procedure.  When prompted, enter your NetID. This is extremely important since only jobs matching your NetID display on release stations.
     
  2. Swipe your GOCard in the card reader located at the Pharos Print Station. This will allow you to choose the job you want to print. Click or tap on your print job, then click the Print button. 
     
  3. Your job will then print, charging your account. The total job cost will display when selected, so check to make sure the charges are correct before printing. If there are insufficient funds to print the job, the Pharos station will not allow the job to print. If this is the case, go to the nearest GOCard Value Transfer Station and add money to your Debit Dollars account (you can also go to gocard.georgetown.edu to add money to your account). Your print job will remain in the print queue for approximately 2 hours, after which it will be deleted and you will have to send the job again.
     
  4. Click on the Logout button at the Pharos Print Station.

If you encounter a problem while printing, please use the telephone in the lab to contact the Service Desk or call the Georgetown Service Center at 202-687-4949 from your cell phone.

Note:  Printing in the UIS computer labs using a lab computer or your own requires the use of your GOCard to pay for all print jobs.

 

Printing from Your Laptop Computer

Pharos print stations are available in the Main and Medical Library as well as many academic buildings and residence halls.

Note:  The Library is now part of h.Print. This means you can release your print job from any of the more than 50 student print copiers and printers across campus.

Printing Basics
  • Printing to Pharos from your own computer is possible if you have Windows XP or later, or Mac OS 10.4 or later.
  • UIS lab printers are equipped with duplexers to allow 2-sided printing.
  • Two-sided printing is the default
  • UIS student labs use recycled paper
Automated Print Queue Installers

Choose your operating system below to have the monochrome and color queues installed on your computer automatically.   

You will need to run either the .exe (Windows) or .pkg (Mac) installer file to complete the installation.

Note:  If you are running Mac OS X 10.11 ["El Capitan"] on your Mac computer, click here for a troubleshooting resolution to Pharos installation.

Unified Printing (Main Campus, Medical Center, Law Center, and School of Continuing Studies)

Macintosh users need to have the Apple Xerox Drivers installed. If you get an error that "Additional software is needed," download from Apple here.

How to Print from Your Laptop Computer
  1. Make sure you've installed the h.Print Automated Print Queue Installer for your computer's operating system. 
  2. Make sure you're connected to either SaxaNet or Ethernet (wired connection). (Note:  You won't be able to print if you're connected to GuestNet.) 
  3. Choose either the monochrome or color printer when printing your document. 
  4. Very printing setting (duplex).
  5. Click Print
  6. When prompted, enter your NetID. (Note:  If you don't see the prompt for your NetID, make sure you're connected to SaxaNet or Ethernet.)  
  7. Proceed to the print station to release your print job. Click here for a list of printers

Eco-Friendly Printing

  • Since 2009, the UIS student labs and print stations on the Main Campus have been using recycled paper.
  • Duplex units are installed in all UIS student labs and print stations.
  • The best way to be eco-friendly is not to print at all. Ask your instructor to accept assignments through Blackboard, Georgetown Box, or Georgetown Google Apps.

Print Stations List and Features

Use your GOCard to release jobs at any of the following locations.

Please use the chart below to learn about the different device features at the student h.Print locations.

Main Campus Devices

Building Location Residents Only Monochrome Color Print Copy Scan Email
Arrupe Hall Room 105   X   X      
Car Barn Graduate Student Lounge Suite 100 Grad Students X   X      
Car Barn

2nd Floor Hallway Near Room 205

  X   X      
Car Barn Graduate Study Lounge Room 410 Grad Students X   X      
Copley Hall Adjacent to guard station across from elevator (Old RHO) X X   X      
Darnall Hall Mezzanine X X   X      
Freedom Hall Ground Level (Near Laundry Room) X X   X      
Harbin Hall Lobby X X   X      
Healy Hall Bioethics Library Room102   X   X X X X
ICC Room 218   X   X      
ICC 1st Floor Hallway   X X X X X X
ICC 2nd Floor Hallway   X   X      
Lauinger Library  Lower Level (Woodstock)   X   X X X X

Lauinger Library 

1st Floor (Gelardin)3   X X X X X X

Lauinger Library 

2nd Floor3   X X X X X X

Lauinger Library 

3rd Floor3   X X X X X X

Lauinger Library 

4th Floor   X   X      

Lauinger Library 

5th Floor   X   X X X X
Leavey Center Sellinger Lounge 1st Floor   X X X X X X
LXR Hall Lounge X X   X      
McCarthy Hall Printer Room M-108 X X   X      
New South Residence Hall Lobby X X   X      
New South Healey Student Center Ground Floor East   X   X      
New South Healey Student Center Ground Floor West   X X X X X X
Old North McCourt School Room G-02   X   X      
Old North McCourt School 1st Floor Kitchen   X   X X X X
Reiss Science Blommer Library Room 3024   X X X X X X
Reynolds Hall Printer Room R-148 X X   X      
St. Mary's Hall Service Desk Room G-39   X   X      
Thompson Athletic Center5 Suite 270 Athletes Only X X X X X X
Village C East Lounge Room 200 X X   X      
Village C West  Lounge Room 500 X X   X      

Lauinger Library has 4 devices on the 3rd floor, 2 on the second floor, and 2 on the first floor.
Blommer has 2 color copiers.  There is one in the back area by the staff copier as well as in front of the Circulation Desk.
Thompson Athletic Center has 1 monochrome printer and 1 color copier.

Medical Center Devices

Building Location Residents Only Monochrome Color Print Copy Scan Email

Dahlgren Library 

Lobby Copy Room2   X   X X X X

Dahlgren Library 

Lobby2   X X X      

Dahlgren Library 

BACC2   X X X      

Dahlgren Library has 3 copiers and 4 printers in the Lobby and 3 printers in BACC.

School of Continuing Studies Devices

Building Location Residents Only Monochrome Color Print Copy Scan Email
640 Mass Ave1 SCS Campus

(C2 Library)

  X X X X X X
640 Mass Ave1 SCS Campus

(C2 Hallway)

  X X X X X X

The SCS Campus is open 8AM to 11PM Weekdays, closes at 6PM Saturday, and is closed on Sundays.

Law Center Devices

Click here for a complete listing of all devices, in addition to the Xerox h.print devices.

Building Location Residents Only Monochrome Color Print Copy Scan Email

Gerwiz Student Center

Pay Phone Room   X   X X X X

Hotung

Wolff Library   X   X X X X

Williams Library

2nd Floor   X   X X X X

Williams Library

3rd Floor   X   X X X X

Williams Library

3th Floor (Copy and Vending)   X   X X X X

Williams Library

4th Floor (425 Copy Room)   X   X X X X

McDonough

1st Floor Hallway   X   X X X X

McDonough

3rd Floor Hallway   X   X X X X

McDonough

3rd Floor Hallway (Near 332)   X X X X X X

 

GOCard Deposit Stations

To add value to your GOCard Debit Dollars account, you may use a credit or debit card Online Here, or visit a Deposit Station at one of the following locations on the Main and Medical Campuses:

  • Lauinger Libary, 3rd floor Lobby
  • Leavey Center, near the Credit Union
  • Pre-Clinical Science, Main Hall, by The BUZZ Coffee Bar
  • Online at http://gocard.georgetown.edu

 

Guest Printing

  • Guests can purchase a Georgetown Guest card at a GOCard Deposit Station.
  • Guests must enter the last 5 digits of their card number when prompted for NetID during printing.

 

Credits for Misprinted Pages

The GOCard Office will provide refunds if:

  • The printer could not complete a job because of an inadequate paper supply, a jam, a mechanical failure, or a Pharos error.
  • The document text, because of low toner or cartridge failure, is faded to the point of illegibility.
  • The document is otherwise damaged or has illegible text.

To get a refund, send email to help@georgetown with the following information: 

  • Your first and last name
  • UID Number (9-digit number on the front of your GOCard)
  • Date and approximate time of the requested print issue
  • Number of misprinted pages

If your GOCard was debited but your document did not print, you can either contact the Georgetown Service Center at 202-687-4949 or visit the UIS Service Desk located in G-39 St. Mary’s Hall.

 

Getting Help