Installing the GlobalProtect VPN Client for Associates and Student Employees (Mac)

Notes:

Perform the steps below if:

You are a Georgetown Sponsored University Associate (SUA) or student employee who has already been approved for VPN access.
You are an associate or student employee installing the VPN on a personally-owned computer. (Note: Click here if you need instructions on how to install the VPN on a Georgetown-managed computer.)

Go to the Georgetown VPN download page.
At the Georgetown login prompt, enter your NetID and password, and then click Sign in. (IMPORTANT: Make sure to have your mobile device on hand to verify your identity in Duo.)

You should see the following screen showing a six-digit verification code. (Note: The code has been greyed out for security purposes.)
Tap or swipe the Duo notification banner on your mobile device.
From your mobile device, enter the six-digit verification code in the screen shown below and then tap Verify.
In the GlobalProtect portal, click GlobalProtect Agent, located at the top right-hand side of your screen.
On the next page, click on the appropriate link for your computer. The installer file should begin to download automatically.
Locate the downloaded installer file in your Downloads folder from the Finder (Mac) or in your Desktop folder from Windows Explorer (Windows). Double-click on the installer file.
In the welcome window, click Continue.
In the next window, click Continue.
In the next window, click Install.
In the pop-up window, choose whether to authenticate either by using Touch ID or by entering your Mac password.
After the installation completes, you should see the following confirmation window. Click Close.
In the next pop-up window, click Move to Trash to move the installer file to your Trash folder.
Go to the top of your computer screen to see the application icon for the GlobalProtect VPN, as shown highlighted below.
You can now connect to the GlobalProtect VPN.