Note: The information and instructions on these pages are intended for Alumni of Georgetown University.
- I'm not sure if I know my password.
- Why has the password I've always used stopped working?
- Why must I send a government-issued ID?
- Why must my NetID password be so complicated?
- How do I register for a NetID?
I'm not sure if I know my password.
To test the password you are using, you can try logging into the Alumni directory. If you are unable to log into the directory, you are likely using a character string that is not your NetID password.
Why has the password I've always used stopped working?
As part of our ongoing effort to protect GU from phishing and other cyber attacks, UIS requires all users to change their NetID password biannually. These regular password changes will create an additional layer of security protecting both our individual users and the larger GU community.
If you have not changed your password in the last six months, you will receive an email requesting that you enroll in Georgetown's NetID Password Management System (password.georgetown.edu), and change your password by a set date. After that date, your existing password expires. Failure to change your password before it expires will result in loss of access to GU systems.
If you lost access to GU systems, please contact the Service Center at help.georgetown.edu to reinstate access.
Why must I send a government-issued ID?
We rely on the issuing agency---usually your local Department of Motor Vehicles (DMV) or the State Department---to have performed checks to ensure that the ID is issued appropriately. A personal snapshot or the photo from an ID card without the accompanying text cannot be used to establish identity.
Why must my NetID password be so complicated?
Georgetown has a single complexity standard regardless of a person's affiliation with the University. Using their NetID and password, faculty members post grades, students register for courses and submit academic work, and employees check their payroll and benefits information. Some of the activities in which Alumni engage are arguably less sensitive, but no mechanism exists to vary the requirements.
How do I register for a NetID?
To register for a NetID, contact the Service Center at help.georgetown.edu. When contacting the Service Center, you'll need a government-issued ID, as well as your contact email address and phone number.