Faculty Technology Resources

This page lists technology-related resources for Main Campus and Medical Center faculty members. Click here for technology resources specific to Medical Center faculty members.

How do I …

Advanced Technology Resources for Researchers (research collaboration, advanced research computing, virtual servers, cloud-based computing and storage)

Connect to SaxaNet (Georgetown’s secure WiFi network)
Install and connect to the Georgetown VPN (the GU VPN [Virtual Private Network] enables you to access virtual servers and EFS storage)
Change my NetID password

Manage my faculty profile or delegate access. Support documentation for GUFaculty360 is accessible from the GU360 website.
Request assistance with my faculty profile in GUFaculty360. (To request assistance, send email to gu360help@georgetown.edu.)

Panopto (Lecture Capture software used for recording and publishing lectures to Canvas)
Zoom (Web Conferencing tool that enables you to remotely hold meetings with students and colleagues. Participants can connect with a desktop or laptop computer, or with an iOS or Android mobile device.)
Instructional Continuity Tools (List of online teaching tools to connect with students and continue coursework when campus is closed)

Technology Policies and Procedures (links to the Acceptable Use Policy, copyright policies, working with sensitive information, and more)
Protecting Yourself Against Phishing Attacks
Data Classification and Examples
Types of Data You Can Store in Box
Lombardi Cancer Center Policy on Protection of Research Data
Installing and Using the Georgetown VPN (You’ll need the Georgetown VPN to access virtual servers and EFS storage.)
Georgetown Duo (Georgetown’s two-factor authentication service)
Complete a Data Security Plan (You need to complete this plan if you’re required to document data handling for a project or program.)

Canvas (Web-based Learning Management System)
Georgetown Box (document sharing and storage service—HIPAA- and FERPA-compliant)
GUFaculty360 (GU news, faculty profiles and publications, academic class schedules, and more)
Georgetown Google Apps (Gmail, Calendar, Drive, Docs, Chat, etc.)
Georgetown Room/Space Request System (request to reserve a university room or space for many types of events)
Georgetown Management System-GMS (enables you to view your personal profile, salary details, and pay stubs)

CNDLS Webinars (workshops for faculty and graduate students on a range of topics related to teaching and technology)
UIS Technology Workshops (links to training workshops offered by UIS and around Georgetown)
GUFaculty360 Training (learn how to upload your CV, add your personal website information, publications and more)
CETS (training sessions on how to use technology in your classroom)
Educational Technology Training (training on how to use Canvas, Panopto, and Zoom)
Training Resources (Office of Regulatory Affairs)
Georgetown Management System (GMS) Training Center (training materials and training sessions on learn how to use GMS for human resources and finance-related transactions)

Resources to help you find out more about a service, or get help for an urgent computing-related problem.

Georgetown University Service Center (Georgetown’s help desk, available Monday-Friday, 7AM-8PM ET, and after hours for emergency support only). Contact the GU Service Center at help.georgetown.edu.)
UIS Walk-up Service Desk (student-staffed walk-up technology help center. Obtain help with your laptop and other technology assistance. Located in the Leavey Center bookstore.
UIS and Other Georgetown Help Desks Hours Contact Info
Course Web site development help (CNDLS)
Canvas Instructor FAQs
CETS (for emergencies with classroom technology. Also, see our Classroom Technology Support page for a complete list of A/V teams across Georgetown.)