Work Wherever You Are

Need help?

Phone: 202-687-4949
Email: help@georgetown.edu
Site: help.georgetown.edu

for collaboration tools

web conferencing for virtual meetings

support and information if you are teaching courses

Make sure you have everything you need to work from home:

Secure Zoom from unwanted or uninvited guests.
Use Docusign to read and electronically sign a document that has been shared with you.
Set up call forwarding from your office Zoom Phone to another phone
IT Equipment for working effectively from home.

Keep your Operating System, Browser, and Applications patched to current releases
Use Antivirus software (keep it updated too) and enable the firewall on your computer
Avoid visiting unknown websites or downloading software from untrusted sources.
Beware of phishing messages.
Keep your data in the cloud (Box, Google, Zoom, etc) instead of downloading it to your computer

University leadership will continue to send regular updates via email. Please monitor your georgetown.edu email account closely for the latest information.
Your Dean and/or department may provide additional details regarding expectations for instruction and support resources.
All current students, faculty and staff are automatically enrolled in HOYAlert, Georgetown’s mass notification system used in the event of an emergency situation or incident. HOYAlert (emails and texts) will continue to be used to notify students, faculty and staff about changes in the university’s operating status. You can read more about HOYAlert on the emergency management site.