Archive: service desk
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Technology Assistance-Back to School (2024)
Throughout student move-in, as well as during New Student Orientation (NSO), UIS will be on campus to help get you up and running for the school year.
Category: UIS News & Announcements
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Global Outage for Microsoft Windows Workstations – UPDATE
Crowd Strike Restore Instructions Boot the system into recovery mode. Click See Advanced Repair Options Click Troubleshoot Click Command prompts Enter the Bitlocker recovery key if a
Category: UIS News & Announcements
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UIS Support Hours, Summer 2024
The UIS walk-up Service Desk and Georgetown Service Center will hold amended hours over the summer, beginning Monday, June 3. The UIS walk-up Service Desk will hold the following amended hours:
Category: UIS News & Announcements
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UIS Support Hours During Spring Break 2024
The UIS walk-up Service Desk will be open from 10am-3:30pm on Monday, March 4th through Thursday, March 7th, and will be closed on Friday, March 8th. The Service Desk will resume normal operating hou
Category: UIS News & Announcements
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UIS Support Hours for Mid-Semester Break 2023
The Georgetown Service Center and UIS walk-up Service Desk will both be closed on Monday, October 9, 2023 in observance of the Mid-Semester Break. The Service Center and Service Desk will resume norm
Category: UIS News & Announcements
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UIS Support Hours for Back to School 2023
Starting Monday, August 7, the Georgetown Service Center, and UIS walk-up Service Desk will begin holding normal support operating hours.
Category: UIS News & Announcements
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Shipping Instructions for Computer Equipment
For computer purchases, UIS requires that HP/Lenovo laptops and desktops be shipped to Reiss, Room 334 for imaging. All other equipment (Apple laptops/desktops, monitors, keyboards, docking stations
Category: UIS News & Announcements
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Changes to University Licensed Software Distribution
As of March 11, 2023, there is a new GU online software webstore.
Category: UIS News & Announcements
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Support Hours for President’s Day Holiday 2023
The UIS Service Center and walk-up Service Desk will be closed on Monday, February 20 for the President's Day holiday. They will resume normal operating hours on Tuesday, February 21.
Category: UIS News & Announcements
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Changes to Google Drive Storage Limits
On January 31, 2023, Google automatically imposed a limit of 100 GB for shared Google Drives.
Category: UIS News & Announcements