Archive: service desk
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UIS Support Hours During Spring Break 2024
The UIS walk-up Service Desk will be open from 10am-3:30pm on Monday, March 4th through Thursday, March 7th, and will be closed on Friday, March 8th. The Service Desk will resume normal operating hou
Category: UIS News & Announcements
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UIS Support Hours for Mid-Semester Break 2023
The Georgetown Service Center and UIS walk-up Service Desk will both be closed on Monday, October 9, 2023 in observance of the Mid-Semester Break. The Service Center and Service Desk will resume norm
Category: UIS News & Announcements
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UIS Support Hours for Back to School 2023
Starting Monday, August 7, the Georgetown Service Center, and UIS walk-up Service Desk will begin holding normal support operating hours.
Category: UIS News & Announcements
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Shipping Instructions for Computer Equipment
For computer purchases, UIS requires that HP/Lenovo laptops and desktops be shipped to Reiss, Room 334 for imaging. All other equipment (Apple laptops/desktops, monitors, keyboards, docking stations
Category: UIS News & Announcements
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Changes to University Licensed Software Distribution
As of March 11, 2023, there is a new GU online software webstore.
Category: UIS News & Announcements
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Upcoming Changes to DUO Login
On March 6, DUO two-factor authentication will have a new look and feel. Instead of the traditional DUO screen when you log into a Georgetown system, you will now see a screen on your computer asking
Category: UIS News & Announcements
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Support Hours for President’s Day Holiday 2023
The UIS Service Center and walk-up Service Desk will be closed on Monday, February 20 for the President's Day holiday. They will resume normal operating hours on Tuesday, February 21.
Category: UIS News & Announcements
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Changes to Google Drive Storage Limits
On January 31, 2023, Google automatically imposed a limit of 100 GB for shared Google Drives.
Category: UIS News & Announcements
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UIS Support Hours for Good Friday and Easter Holiday Weekend 2022
The UIS Service Center and Service Desk will both be closed on Good Friday, April 15th. They will also be closed on Saturday, April 16th and Easter Sunday, April 17th. The Service Center and Serv
Category: UIS News & Announcements
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WiFi Maintenance – Friday, February 18
UIS will be performing campus-wide WiFi maintenance this Friday, February 18 from 5 – 7 a.m. EST. During this time, you may experience intermittent connectivity issues. If you have any questions
Category: UIS News & Announcements