Archive: service center

• UIS Support Hours for Back to School 2023

  Starting Monday, August 7, the Georgetown Service Center, and UIS walk-up Service Desk will begin holding normal support operating hours. 

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support hours, UISO

• Shipping Instructions for Computer Equipment

  For computer purchases, UIS requires that HP/Lenovo laptops and desktops be shipped to Reiss, Room 334 for imaging.  All other equipment (Apple laptops/desktops, monitors, keyboards, docking stations

  Category: UIS News & Announcements Tags: computer delivery, service center, service desk, Service Updates, support

• Changes to University Licensed Software Distribution

  As of March 11, 2023, there is a new GU online software webstore.

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• Georgetown Management System (GMS) Service Advisory, March 10-11

  Dear Georgetown Community Members: The Georgetown Management System (GMS) will be unavailable from Friday, March 10, 2023 at 9 p.m. EDT to Saturday, March 11, 2023 at 5 p.m. EDT in order to implem

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• Upcoming Changes to DUO Login

  On March 6, DUO two-factor authentication will have a new look and feel. Instead of the traditional DUO screen when you log into a Georgetown system, you will now see a screen on your computer asking

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, UISO

• Support Hours for President’s Day Holiday 2023

  The UIS Service Center and walk-up Service Desk will be closed on Monday, February 20 for the President's Day holiday. They will resume normal operating hours on Tuesday, February 21. 

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support

• Changes to Google Drive Storage Limits

  On January 31, 2023, Google automatically imposed a limit of 100 GB for shared Google Drives.

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support, UISO

• UIS Support Hours for Good Friday and Easter Holiday Weekend 2022

  The UIS Service Center and Service Desk will both be closed on Good Friday, April 15th. They will also be closed on Saturday, April 16th and Easter Sunday, April 17th. The Service Center and Serv

  Category: UIS News & Announcements Tags: computer delivery, gocard, service center, service desk, Service Updates, UISO

• WiFi Maintenance – Friday, February 18

  UIS will be performing campus-wide WiFi maintenance this Friday, February 18 from 5 – 7 a.m. EST. During this time, you may experience intermittent connectivity issues. If you have any questions

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• UIS Help Desks Hours – Christmas and New Year’s Holiday 2021-2022

  The UIS walk-up Service Desk and Georgetown Service Center will have amended hours over the 2021-2022 holiday and break.

  Category: UIS News & Announcements Tags: help desk, service center, service desk, Service Updates, support