Archive: UISO
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UIS Support Hours for Back to School 2023
Starting Monday, August 7, the Georgetown Service Center, and UIS walk-up Service Desk will begin holding normal support operating hours.
Category: UIS News & Announcements
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Upcoming Changes to DUO Login
On March 6, DUO two-factor authentication will have a new look and feel. Instead of the traditional DUO screen when you log into a Georgetown system, you will now see a screen on your computer asking
Category: UIS News & Announcements
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Changes to Google Drive Storage Limits
On January 31, 2023, Google automatically imposed a limit of 100 GB for shared Google Drives.
Category: UIS News & Announcements
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Freshservice Outage-January 10, 2023 (UPDATE)
As of this morning, 1/10/23, users have been unable to log in to Freshservice, the Georgetown online help portal.
Category: UIS News & Announcements
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Mobile GOCard Issues for Android Users (UPDATE)
UPDATE: This issue has now been resolved.
Category: UIS News & Announcements
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Planned Maintenance on the Virtual Private Network (VPN)
Dear Members of the Georgetown Community, As part of ongoing efforts to ensure and enhance our cybersecurity environment, UIS will be performing maintenance on the Georgetown Virtual Private Netwo
Category: UIS News & Announcements
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Cybersecurity Awareness Month 2022
Category: UIS News & Announcements
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UIS Support Hours for Good Friday and Easter Holiday Weekend 2022
The UIS Service Center and Service Desk will both be closed on Good Friday, April 15th. They will also be closed on Saturday, April 16th and Easter Sunday, April 17th. The Service Center and Serv
Category: UIS News & Announcements
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Ukraine Donation Scams
Fundraising efforts for Ukraine and charities supporting the nation have introduced opportunities for cyber criminals to scam good-intentioned donors.
Category: UIS News & Announcements
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Critical Security Update to SaxaNet
UIS is implementing a critical update to our SaxaNet security certificates.
Category: UIS News & Announcements