Archive: support

• UIS Support Hours for Mid-Semester Break 2023

  The Georgetown Service Center and UIS walk-up Service Desk will both be closed on Monday, October 9, 2023 in observance of the Mid-Semester Break. The Service Center and Service Desk will resume norm

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support, support hours

• Shipping Instructions for Computer Equipment

  For computer purchases, UIS requires that HP/Lenovo laptops and desktops be shipped to Reiss, Room 334 for imaging.  All other equipment (Apple laptops/desktops, monitors, keyboards, docking stations

  Category: UIS News & Announcements Tags: computer delivery, service center, service desk, Service Updates, support

• Support Hours for President’s Day Holiday 2023

  The UIS Service Center and walk-up Service Desk will be closed on Monday, February 20 for the President's Day holiday. They will resume normal operating hours on Tuesday, February 21. 

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support

• Changes to Google Drive Storage Limits

  On January 31, 2023, Google automatically imposed a limit of 100 GB for shared Google Drives.

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support, UISO

• UIS Walk-up Service Desk Location Change

  Effective December 16, 2021, UIS will be moving its walk-up Service Desk to Reiss 334.  We will have limited staffing available for GOCard replacements and computer pickups. All other services are

  Category: UIS News & Announcements Tags: gocard, gocard support, service desk, Service Updates, support, support hours

• UIS Help Desks Hours – Christmas and New Year’s Holiday 2021-2022

  The UIS walk-up Service Desk and Georgetown Service Center will have amended hours over the 2021-2022 holiday and break.

  Category: UIS News & Announcements Tags: help desk, service center, service desk, Service Updates, support