Archive: Service Updates

• Intermittent Email Issue Resolution

  For those users who experienced issues sending emails from their Georgetown email accounts to one of the following Georgetown accounts: @gunet.georgetown.edu @cs.georgetown.edu We believe

  Category: UIS News & Announcements Tag: Service Updates

• Georgetown Management System (GMS) Service Advisory, September 20 – 21

  The Georgetown Management System (GMS) will be unavailable from Friday, September 20, 2024, at 9 p.m. EDT to Saturday, September 21, 2024, at 5 p.m. EDT for its annual update.

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• Technology Assistance-Back to School (2024)

  Throughout student move-in, as well as during New Student Orientation (NSO), UIS will be on campus to help get you up and running for the school year.

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support hours

• Global Outage for Microsoft Windows Workstations – UPDATE

  Crowd Strike Restore Instructions Boot the system into recovery mode.  Click See Advanced Repair Options Click Troubleshoot Click Command prompts Enter the Bitlocker recovery key if a

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, UISO

• New Verified Duo Push

  DUO has recently implemented a “Verified Duo Push” which is a more secure version of DUO.

  Category: UIS News & Announcements Tag: Service Updates

• UIS Support Hours, Summer 2024

  The UIS walk-up Service Desk and Georgetown Service Center will hold amended hours over the summer, beginning Monday, June 3. The UIS walk-up Service Desk will hold the following amended hours:

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support hours

• UIS Support Hours During Spring Break 2024

  The UIS walk-up Service Desk will be open from 10am-3:30pm on Monday, March 4th through Thursday, March 7th, and will be closed on Friday, March 8th. The Service Desk will resume normal operating hou

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• Georgetown Box Outage-UPDATE

  We are currently experiencing a system-wide outage.

  Category: UIS News & Announcements Tag: Service Updates

• UIS Support Hours for Mid-Semester Break 2023

  The Georgetown Service Center and UIS walk-up Service Desk will both be closed on Monday, October 9, 2023 in observance of the Mid-Semester Break. The Service Center and Service Desk will resume norm

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support, support hours

• Georgetown Management System (GMS) Service Advisory, Sep. 8 – 9

  The Georgetown Management System (GMS) will be unavailable from Friday, September 8, 2023, at 9 p.m. EDT to Saturday, September 9, 2023, at 5 p.m. EDT.

  Category: UIS News & Announcements Tag: Service Updates