Archive: Service Updates

• Shipping Instructions for Computer Equipment

  For computer purchases, UIS requires that HP/Lenovo laptops and desktops be shipped to Reiss, Room 334 for imaging.  All other equipment (Apple laptops/desktops, monitors, keyboards, docking stations

  Category: UIS News & Announcements Tags: computer delivery, service center, service desk, Service Updates, support

• Changes to University Licensed Software Distribution

  As of March 11, 2023, there is a new GU online software webstore.

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• Georgetown Management System (GMS) Service Advisory, March 10-11

  Dear Georgetown Community Members: The Georgetown Management System (GMS) will be unavailable from Friday, March 10, 2023 at 9 p.m. EDT to Saturday, March 11, 2023 at 5 p.m. EDT in order to implem

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates

• Upcoming Changes to DUO Login

  On March 6, DUO two-factor authentication will have a new look and feel. Instead of the traditional DUO screen when you log into a Georgetown system, you will now see a screen on your computer asking

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, UISO

• Support Hours for President’s Day Holiday 2023

  The UIS Service Center and walk-up Service Desk will be closed on Monday, February 20 for the President's Day holiday. They will resume normal operating hours on Tuesday, February 21. 

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support

• Changes to Google Drive Storage Limits

  On January 31, 2023, Google automatically imposed a limit of 100 GB for shared Google Drives.

  Category: UIS News & Announcements Tags: service center, service desk, Service Updates, support, UISO

• Hoya Hacks 2023 Winning Entries Announced

  The winning entries have been announced for this year’s Hoya Hacks hackathon, which took place January 27-29 at the Healey Family Student Center.  Hoya Hacks 2023 Opening Ceremony Hoya Hacks is

  Category: UIS News & Announcements Tag: Service Updates

• Freshservice Outage-January 10, 2023 (UPDATE)

  As of this morning, 1/10/23, users have been unable to log in to Freshservice, the Georgetown online help portal.

  Category: UIS News & Announcements Tags: Service Updates, UISO

• Free Student Printing for Fall 2022 Study Period and Finals Week

  Free monochrome printing for students is available at selected locations.

  Category: UIS News & Announcements Tag: Service Updates

• Mobile GOCard Issues for Android Users (UPDATE)

  UPDATE: This issue has now been resolved.

  Category: UIS News & Announcements Tags: Service Updates, UISO