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Password Management Update
September 15th, 2026
This outage is now resolved. People and the Help Desk are now able to reset/change passwords via the self-service portal. If you have any questions or need assistance, please contact the Help…
Password Management Issue
September 15th, 2026
Our password management system, Avatier, has an outage which is impacting people’s ability to reset/change their password via the self-service portal. At this time our Help Desk Team is also unable…
Printing Update
September 10th, 2026
The partial outage of printers has now been resolved. This was due to a software update made by Papercut. UIS worked with the vendor to rollback the update and testing across our campuses shows…
Printing Issues
September 10th, 2026
Our printing system, Papercut, has a partial outage across all campuses, except GU-Q. At this time you are unable to use your GOCard to print. However, print jobs can be released by entering your…
