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Resources for working in an online teaching and learning environment.
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Help portal

Find answers to common problems, start a chat with an advisor or submit a ticket.

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Announcements

Zoom Web Interface Updates

September 30th, 2026

Zoom has released an update to the web interface for GU Zoom accounts. All of your information and data is still there, but some items have moved to different places. To access your Zoom account on…

Printing Update

September 28th, 2026

The Papercut outage affecting printers has now been resolved. UIS confirmed through campus-wide testing that printing services are fully restored and will continue to monitor the environment to…

Printing Update

September 28th, 2026

The Papercut outage affecting printers has now been resolved. The issue was caused by a recent change in the PaperCut test environment that unintentionally impacted production systems. UIS…

Printing Issue

September 28th, 2026

Our printing system, Papercut, has an outage across all campuses. At this time, you are unable to print. We are working with the vendor to restore service as quickly as possible. If you have any…