Printing Update
September 10th, 2026
The partial outage of printers has now been resolved. This was due to a software update made by Papercut. UIS worked with the vendor to rollback the update and testing across our campuses shows…
Keep working wherever you are
Find answers to common problems, start a chat with an advisor or submit a ticket.
Printing Update
September 10th, 2026
The partial outage of printers has now been resolved. This was due to a software update made by Papercut. UIS worked with the vendor to rollback the update and testing across our campuses shows…
Printing Issues
September 10th, 2026
Our printing system, Papercut, has a partial outage across all campuses, except GU-Q. At this time you are unable to use your GOCard to print. However, print jobs can be released by entering your…
Printing Update
August 31st, 2026
Printing across all campuses are currently operating as normal. UIS will continue to monitor printing and provide an update should the situation change. Due to the security incident that PaperCut…
Printing Issues Update
August 29th, 2026
Our vendor PaperCut has applied a fix, which has resolved the printing issues across all campuses. UIS will continue to monitor the printers over the weekend to ensure the printers are fully…