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Resources for working in an online teaching and learning environment.
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Help portal

Find answers to common problems, start a chat with an advisor or submit a ticket.

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Announcements

GChat Issues Update

August 28th, 2026

Google has reported that the GChat issue is now resolved. Please click here for more details. If you have any questions or need assistance please contact the Help Desk by calling (202) 687-4949…

GChat Issues

August 28th, 2026

Google has reported that it is experiencing issues with GChat where users may experience a delay in sending and receiving messages. UIS is aware and currently monitoring the situation. For updates,…

Printing Issues

August 28th, 2026

We are currently experiencing issues printing across all campuses and are engaging our vendor PaperCut to resolve this issue.  If you have any questions or need assistance please contact the…