Keep working wherever you are
Find answers to common problems, start a chat with an advisor or submit a ticket.
Global Outage for Microsoft Windows Workstations – UPDATE
July 19th, 2024
Crowd Strike Restore Instructions Boot the system into recovery mode. Click See Advanced Repair Options Click Troubleshoot Click Command prompts Enter the Bitlocker recovery key…
New Verified Duo Push
July 10th, 2024
DUO has recently implemented a “Verified Duo Push” which is a more secure version of DUO.…
Cisco VPN Service to be Decommissioned July 1
June 18th, 2024
Georgetown has recently changed its VPN service from Cisco VPN to Prisma GlobalProtect VPN. Georgetown’s legacy Cisco VPN service will be decommissioned as of July 1. If you currently use the VPN…
UIS Support Hours, Summer 2024
May 20th, 2024
The UIS walk-up Service Desk and Georgetown Service Center will hold amended hours over the summer, beginning Monday, June 3. The UIS walk-up Service Desk will hold the following amended…
UIS Educational Technologies (EdTech) Office HoursAug. 8
UIS Educational Technologies (EdTech) Office HoursAug. 9
UIS Educational Technologies (EdTech) Office HoursAug. 15
UIS Educational Technologies (EdTech) Office HoursAug. 16
UIS Educational Technologies (EdTech) Office HoursAug. 22
