Scheduled Maintenance: Go-Card System Update (Oct 12–13)
Posted in Announcements UIS News & Announcements
University Information Services (UIS) will be performing a scheduled system migration for the Go-Card overnight on October 12th and 13th. This essential upgrade is scheduled during off-hours to minimize disruption to the campus community.
Maintenance Window
- Start: Monday, October 12, 2026 – 10:00 PM
- Target Completion: Tuesday, October 13, 2026 – 6:00 AM
What to Expect
- Financial Transactions: During this overnight window, Go-Card financial services, including Meal Plans, Flex, Debit Dollars, and related transactions, will be temporarily offline.
- Door Access: Physical door access using your Go-Card will not be affected and should continue to function normally throughout the maintenance window.
Our teams are working to ensure the migration is fully completed and thoroughly tested prior to breakfast service on the morning of the 13th, with all services expected to resume by 6:00 AM.
Reporting an Issue: If you run into any issues with your Go-Card functioning properly after the maintenance window, please do the following
- Note the exact time, location, and type of transaction you were attempting.
- Contact the UIS Help Desk at (202) 784-6672 or email help@georgetown.edu to submit a UIS Service Center ticket.
Thank you for your patience and cooperation as we work to improve our campus systems.