Canvas Outage

Canvas Update

May 7th 2026 @ 10:00pm ET

Canvas remains offline and inaccessible. Georgetown will revaluate the system and provide an update on the operating status on Friday, May 8 before noon.

Message to the University Community

May 7th 2026 @ 6:00pm ET

Dear Members of the Georgetown University Community,

We are writing to inform you that Instructure, the vendor providing our Canvas learning management system, has experienced a third-party security breach. This vendor-based incident is impacting educational institutions globally.

In light of this security breach, Canvas is currently not available to the Georgetown community. For community members’ safety and security, the login button has been removed from our Canvas site. Please do not attempt to log into Canvas until an all-clear HOYAlert is sent.

We ask that faculty be flexible where possible with final exam, project and paper deadlines. Students, please email your instructor directly if you have time-sensitive questions.

Continue to be alert to unsolicited emails or messages appearing to come from Canvas, particularly any requesting login credentials or personal information. Report anything suspicious to help@georgetown.edu.

We recognize that this is distressing, especially as this is occurring while many students and faculty are navigating exams and the end of the semester. Community members can visit Every Hoya Cares to connect with resources to support their mental and emotional well-being.

We will provide further updates as more actionable information becomes available to us from Instructure on the University Information Services website.

Sincerely,

Doug Little, Chief Information Officer

Norman J. Beauchamp Jr., Executive Vice President for Health Sciences

Soyica Diggs Colbert, Interim Provost

Joshua C. Teitelbaum, Interim Dean and Executive Vice President, Law Center

Instructions for Faculty Members on How to Communicate with Students

Access:

Start by logging in to the GU Experience portal.

Documentation:

Additional how-to guides can be found at the Training and Documentation page.

Navigation:

Navigate to the Faculty Dashboard.
Click on Class List.
Select your desired term code.

Execution:

Double-click the specific class details.
Use the email icon to message the whole class.
Click an individual student’s name to message them specifically.

UIS Update

May 7th 2026 @ 5:30pm ET

Canvas is currently experiencing a global outage impacting Georgetown’s Canvas system. Please do not log in to Canvas or attempt to reset your password at this time.

UIS will continue to provide updates here.