Meeting Record Features for Zoom
Zoom AI Companion is expected to be available in January 2025 for meetings hosted by faculty and staff.
Zoom offers three main features for creating a meeting record. The table below lists and compares each feature, but the following points apply to all:
- The use of these features within a specific meeting is completely within the control of the host (creator) or co-hosts. As noted, some features require the host to enable them in their account settings prior to the meeting start.
- Transcripts, captions, and meeting summary accuracy is dependent on the quality and clarity of the spoken audio as detected by Zoom. Any transcript or summary is likely to have inaccuracies that hosts and meeting participants will need to review and correct.
Instructions are also available for how to enable each record feature.
| Feature | Overview | Transcript Options | Benefits | Drawbacks |
|---|---|---|---|---|
| Automated Captions | Provides text-only word-for-word captions as the meeting is in progress, primarily as an accessibility feature. If enabled, a scrollable, searchable transcript panel is also available. | Not available by default. Can be enabled by hosts in their Zoom account settings. If permitted, transcripts must be downloaded before the meeting ends. | Creates a word-for-word record of what was said during the meeting. | – Will have inaccuracies, so it must be reviewed and edited. – All transcripts are formatted with timecodes throughout. – Must download the transcript before the meeting ends. |
Meeting Summary (AI Companion) | Generates a detailed summary of your meeting discussions. The summary includes discussion topics, main points, and action items. | Yes. Available for download only by the meeting host. This is a word-for-word transcript separate from the generated summary. | Creates a summary of what was said and shared on the screen, including discussion topics, main points, and action items. | – The summary itself is not a word-for-word account of the meeting. – Will have inaccuracies, so it must be reviewed and edited. – All transcripts are formatted with timecodes throughout. |
| Cloud Recording | Generates an audio and video recording of your meeting. Includes any screen sharing, such as slide presentations, and camera views of participants. | Yes by default. Transcripts are generated with other recording files unless disabled by the host. | Gives you a full video and audio record of the meeting discussion with an optional word-for-word transcript. | – Will have inaccuracies, so it must be reviewed and edited. – All transcripts are formatted with timecodes throughout. |
Enabling Meeting Record Features
Many meeting record features are enabled by default and just need to be turned on during the meeting, but some features are disabled by default and need to be enabled in the meeting host’s (creator’s) Zoom account. Hosts can also choose to disable features they never want to use in their meetings.
Automated Captions and Transcripts
Captions are enabled by default, but the transcript view and downloading are not.
- Go to the Settings > Meetings page in your Zoom account on the web.
- Go to the In-meeting (Advanced) section and find Automated captions
- Automated captions is enabled by default.
- Full transcript is disabled by default. Turn the switch on to make the full transcript panel available during meetings.
- Save captions is disabled by default. Turn the switch on to enable saving of the caption transcript. You can also restrict who is allowed to save
During your meeting, use the [CC] captions button and menu to access these features.
Meeting Summary (AI Companion)
The Meeting Summary feature is enabled by default for eligible groups. During your meeting, use the AI Companion button to start the meeting summary.
To access the summary and source transcript after the meeting:
- Go to the Meeting Summaries page in your Zoom account on the web for a list of all available summaries.
- Go to the Recordings & Transcripts page in your Zoom account on the web for a list of all available AI Companion source transcripts.
Cloud Recording
Transcripts for cloud recordings are enabled by default unless the host has disabled the setting.
- Go to the Settings > Recording page in your Zoom account on the web.
- In the Cloud recording settings section, find the Create audio transcript setting and make sure it is checked.
To access cloud recording transcripts after a meeting:
- Go to the Recordings & Transcripts page in your Zoom account on the web for a list of all available cloud recordings. Click one to open it.
- Click the Audio transcript item to download the file.