FAQ (Zoom AI Companion)

What is Zoom AI Companion?
Zoom AI Companion is an AI-based digital assistant that enables you to enhance your productivity and collaboration. With Zoom AI Companion, you can generate a detailed summary of your meeting discussions that includes discussion topics, main points, and action items; get caught up on meeting content you might have missed; and ask questions related to your meeting. 

Click here for more information about Zoom AI Companion.

Who can use Zoom AI Companion?
Zoom AI Companion is available to all Georgetown faculty and staff.

How do I enable transcripts for my meeting?
The transcript generated for the Zoom AI meeting summaries is not available for export or download.  

To create a meeting transcript
First, the meeting host must enable Automated captions in their account.

To enable transcripts, perform the following:

  1. Go to the Zoom web portal, and then click Sign In.
  2. At the Georgetown login prompt, enter your NetID and password, and then click Sign in. (Make sure to have your mobile device on hand to enter the Duo verification code.) 
  3. In the portal, select Settings from the left-side menu, then click the Meeting tab.
  4. In Meeting (Advanced), ensure the settings for Automated Captions, Full Transcript, and Save Captions are enabled, as shown below.
    Modifying Zoom meeting settings.

These settings will allow your meeting participants to generate an ad-hoc meeting transcript by selecting Show Captions > View full transcripts from the meeting menu. By default, transcripts are also saved for Cloud Recordings as a text file.

Will the AI recognize nicknames in the meeting summary?
Not reliably. The best way to ensure the meeting summary attributes your statements and tasks to you if you usually go by a nickname is to change your name in your Zoom Account Profile. You can always edit it during the meeting, especially if you want to present a more formal name. But Zoom AI knows you by your profile name.

Can Zoom AI detect pronouns?
This feature is also not reliable. It is best to set your preferred pronouns in your Zoom Account Profile.

What features are available?
At this time, Meeting Summary and In-Meeting Questions are enabled.

Is there a cost for using Zoom AI Companion?
No, there is no cost to use Zoom AI Companion. Zoom AI Companion is included as part of using Zoom from Georgetown’s Zoom account.