New Email Security Filter Launching June 2

Dear Members of the Georgetown University Community,

In order to further enhance protection against phishing, fraudulent, and malicious content, starting Monday, June 2, the university’s Cybersecurity Office (UISO) will deploy a new service providing additional email security. An added benefit to this additional protection is that you will be able to manage and reduce unwanted emails, like spam and junk.

New Malicious and Spam Email Management

As part of this change, you will receive a digest email titled, “You have new held spam messages,” listing the emails that have been identified as spam in your Georgetown mailbox.

You will receive this notification twice a day, at 10 a.m. EST and 3 a.m. EST listing spam emails that have been identified since the previous digest. If you have no new spam emails, you will not receive this notification.

Managing Emails Identified as Spam

In every digest notification, you can take the following actions for each of the emails listed:

Release/Release All
This will release the current email, but future emails from this sender will be placed in the hold queue.
Permit/Permit All
Delivers the email to your inbox and adds the sender’s address to your permit list so future emails are not put in the hold queue.
Block/Block All
Rejects the email and adds the sender’s address to your block list to block future emails.

*Please note that these messages will expire and be unrecoverable after 30 days.

This is the message users will receive. They have to decide whether to release, permit, or block that message.

Manage Emails in your MySpamPortal

You can also manage held emails by logging in to the held email location (i.e., the MySPAMPortal) using your NetID@georgetown.edu email address and NetID password.

Thank you for your participation in this effort to enhance cybersecurity at Georgetown. For more information, please read the FAQ on the UIS website.

Sincerely,
University Information Services