Installing Google Drive for Desktop (Windows)

ImportantBefore you start, check that your operating system is compatible with Drive for desktop.

  1. From Windows Explorer, delete the old Google Drive folder from your computer.
  2. If you haven’t already done so, log in to your Georgetown Google Apps account.
  3. From your Web browser, go to the Google Drive for Desktop home page.
  4. On the next page, click Install & set up Drive for desktop for Windows, and then click DOWNLOAD FOR WINDOWS.
    gddesktop-installwin1

    In a few moments, the installer file, GoogleDriveSetup, will be downloaded to your computer’s Downloads folder.
  5. In Windows Explorer, go to your Downloads folder to locate the installer file, then double-click on the file.
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  6. Click Yes in the security window shown below.
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    You should see a window with a progress bar showing the download progress of the installer file.
    File Stream install progress bar
    The installation will then start, and you’ll see the following window:
    File Stream installing
  7. If prompted, enter your Mac user name and password:
    Enter your Mac password at the login prompt
    Once the installation is complete, you should see the following install confirmation window:
    Confirmation of successful installation of File Stream
    The Google Drive File Stream “Sign in” window will also be displayed.
  8. In the Google Drive for Desktop “Sign in” window, enter your Georgetown email address and then click Next. (Note In the example below, “jh123@georgetown.edu” is entered as the email address.)
    Enter Georgetown email address in Drive File Stream sign in window
  9. At the Georgetown login prompt, enter your NetID and password, and then click Sign in. (IMPORTANT: Make sure to have your mobile device on hand to verify your identity in Duo.)
    Georgetown login prompt. Enter your NetID and password, then click 'Sign in'.

    You should see the following screen showing a six-digit verification code. (Note: The code has been greyed out for security purposes.)
    Duo screen showing six-digit code you must enter on your mobile device.
  10. Tap or swipe the Duo notification banner on your mobile device.
    Duo notification banner on your mobile device.
  11. From your mobile device, enter the six-digit verification code on the screen shown below and then tap Verify.
    Duo screen on your mobile device on which you enter the six-digit verification code.

    Google Drive for Desktop will open, and you should see the following window.
    Google Drive File Stream application opens
  12. In Google Drive for Desktop, click on the right-pointing arrow until you see Open Explorer. (Each window to which you navigate provides a feature of Google Drive for Desktop.)  Click OPEN EXPLORER.
    Click the Open Explorer button in Google Drive File Stream
    A Windows Explorer window opens, displaying your “My Drive” and “Team Drives” folders in Google Drive for Desktop.
    My Drive and Team Drives listed in Windows Explorer
    You’ll also see Google Drive for Desktop listed in your Windows Explorer Quick access area, as shown here.
    Google Drive File Stream listed in Quick access area of Windows Explorer