Installing Google Drive File Stream for Windows

  1. From Windows Explorer, delete the old Google Drive folder from your computer.

  2. If you haven’t already done so, log in to your Georgetown Google Apps account.
     
  3. From your Web browser, go to the Google Drive File Stream home page.
     
  4. On the Google Drive Help page, click on Download for Windows.
    Click the Download for Windows button
     
  5. In the following pop-up window, click Save File. If you're prompted to enter a location in which to save the installer file, titled googledrivefilestream.exe, save the file to your Desktop. (If you’re not prompted, the file may have been saved in your Downloads folder.)
    Click the Save File button
     
  6. Open Windows Explorer, navigate to your Downloads folder, and then double-click the installer file, googledrivefilestream.exe.
     
  7. Click Yes in the following security window.
    Click Yes in the security window

    You should see a window with a progress bar showing the download progress of the installer file.
    File Stream install progress bar

    The installation will then start, and you'll see the following window:
    File Stream installing
     

  8. If prompted, enter your Mac user name and password:
    Enter your Mac password at the login prompt

    Once the installation is complete, you should see the following install confirmation window:
    Confirmation of successful installation of File Stream

    The Google Drive File Stream "Sign in" window will also be displayed.
     

  9. In the Google Drive File Stream "Sign in" window, enter your Georgetown email address and then click Next. (Note In the example below, "jh123@georgetown.edu" is entered as the email address.)
    Enter Georgetown email address in Drive File Stream sign in window
     
  10. In the login window, enter your NetID and password, and then click Sign In. (Note:  If you use Duo to authenticate to Georgetown applications, please make sure to have your mobile device with you.)
    Enter NetID and password at Georgetown login prompt

    Google Drive File Stream will open, and you should see the following window.
    Google Drive File Stream application opens
     

  11. In Google Drive File Stream, click on the right-pointing arrow until you see Open Explorer. (Each window you navigate to provides a feature of Google Drive Fiile Stream.)  Click Open Explorer.
    Click the Open Explorer button in Google Drive File Stream

    A Windows Explorer window opens, displaying your "My Drive" and "Team Drives" folders in Google Drive File Stream.
    My Drive and Team Drives listed in Windows Explorer

    You'll also see Google Drive File Stream listed in your Windows Explorer Quick access area, as shown here.
    Google Drive File Stream listed in Quick access area of Windows Explorer