Qualtrics

What is Qualtrics?

Qualtrics is a Web-based survey and data collection tool that is available to all Georgetown students, faculty, and staff.

What can I use Qualtrics for?

Qualtrics is for academic and non-commercial research purposes only. You may not use data download from Qualtrics for any non-academic or commercial endeavor.

Who is eligible to get Qualtrics?

Qualtrics is available to all current Georgetown students, faculty, and staff. However, your access to Qualtrics ends when you’re no longer affiliated with Georgetown.

How do I get access to Qualtrics?

You need to request a Qualtrics account by completing the Qualtrics Account Request Form. Qualtrics accounts are NetID-enabled. Requests for a Qualtrics account take one week to complete. (Note: The University Information Security Office (UISO) may review requests for a Qualtrics account, depending on the type of data the requester intends to collect.)

How do I log in to Qualtrics?

You log in to Qualtrics by going to georgetown.qualtrics.com and entering your NetID and password. (Note: If you use Duo two-factor authentication, please make sure to have your mobile device on hand so you can approve the authentication notification.)

I have questions on how to use Qualtrics, whom can I contact for help?

Direct support from Qualtrics is included as part of the Georgetown University Qualtrics license. Faculty, staff, and students are encouraged to contact Qualtrics directly with support requests, particularly when it is related to using a specific question type or function within the service.

Qualtrics requires that all support requests (email, chat, or phone call) are authenticated. This means that, as part of the support request process, you must sign in with your NetID and NetID password. When presented with the username and password fields within Qualtrics, you will see an option to Sign in with SSO. Click this link and enter georgetown as the Organization ID. You will be directed to the standard university web login to authenticate.

For help with using Qualtrics, you can either go to the Qualtrics support page or use the Qualtrics built-in help system (accessible when you sign in to Qualtrics).

Who can I contact with questions about Qualtrics?

Questions about Qualtrics can be emailed to qualtrics@georgetown.edu.