MacOS Big Sur Support Status-UPDATE

Posted in UIS News & Announcements  |  Tagged Service Updates

Apple launched the latest version of its MacOS operating system, macOS 11, commonly referred to as “Big Sur”, in November 2020.

As part of its process of providing support for Big Sur to the Georgetown University community, UIS is monitoring Big Sur to ensure that it works within the Georgetown computing environment and that it’s compatible with all commonly-used university applications and Georgetown technology services. 

Although Big Sur is available for free on the App Store, we recommend that you make an informed decision to upgrade. There are still many applications with compatibility issues.

University-managed Apple computers

If you currently have a university-owned Apple computer, we ask that you consider all your applications before upgrading to Big Sur.  We will offer you the opportunity to upgrade and also assist you with preparation, installation, and training.

Personally-owned Apple computers

If you are considering upgrading a personally-owned Apple computer, please keep in mind that UIS cannot provide support at this time, and that some of your applications might not work satisfactorily with Big Sur. 

Known Compatibility Issues

• Can I run my Adobe apps on Apple computers that use the Apple Silicon M1 chip?
• Support of Box Drive on devices running macOS 11 (Big Sur) & Apple’s New M1 Chip

If you decide to upgrade now, be sure to first back up your data. You can perform a backup via Apple’s Time Machine application, or storing data in a cloud-based storage service such as Google Drive or GU Box.  

We’ll notify you when we’re ready to officially support Big Sur.

You can click here to find out more about Big Sur. If you have any questions or concerns, you can contact the Georgetown Service Center by going to help.georgetown.edu.