What is Adobe Creative Cloud? Adobe Creative Cloud is a suite of desktop applications that enable you to perform many creative tasks, such as working with photos and illustrations, design and create complex document layouts, create and edit logos and other artwork, create animation, create and edit audio and video recordings, and more.
What is the Adobe Creative Cloud Enterprise Term License Agreement (ETLA)? The ETLA is an enterprise agreement that enables Georgetown students, faculty, and staff who have an academic or business need to get Adobe Creative Cloud.
About the Adobe Creative Cloud Enterprise License
Who is eligible for an Adobe Creative Cloud license? The Adobe Creative Cloud license is available for all staff and faculty if work and teaching responsibilities require it. If you only require Adobe Acrobat Pro, please do not request a Creative Cloud license—instead, please use this form.
I’m an affiliate (Sponsored University Associate). Am I eligible to get a Creative Cloud license? Affiliates are not eligible for an Adobe Creative Cloud license. However, you can purchase a personal Adobe Creative Cloud license. You can also ask your department to request an Adobe Creative Cloud device license that can be shared on a university computer within the department.
Getting Adobe Creative Cloud
How do I get Adobe Creative Cloud? To get an Adobe Creative Cloud enterprise license, submit a request to the Georgetown Service Center by going to help.georgetown.edu. (Note: Licenses are available to faculty and staff only if work and teaching responsibilities require access to Adobe Creative Cloud.)
Can I get a group Adobe Creative Cloud license for my department? I’m a faculty member/instructor—can I get a group Adobe license for my class? Departments may be eligible to get a “shared device” license. With a shared device license, Adobe Creative Cloud would be available on a shared university device in the department. To submit a request, contact the Georgetown Service Center by going to help.georgetown.edu. (Note: Licenses are available to faculty and staff only if work and teaching responsibilities require access to Adobe Creative Cloud.)
I’m not sure whether I need to get an Adobe Creative cloud license or an Adobe Acrobat Pro license. For assistance, check out the Adobe application recommender tool, which can help you determine which Adobe application you need depending on what you need to accomplish.
Switching from an Existing Adobe License
I have a license paid for by my department. How do I switch to the new Adobe Creative Cloud Enterprise (ETLA) license? UIS will migrate your current paid license to the new Adobe enterprise license. However, you will need to transfer any documents you might be storing in Adobe cloud storage from your current license to the Adobe Creative Cloud enterprise account.
My department currently has a shared Creative Cloud license. How do we switch to the new Adobe Creative Cloud Enterprise (ETLA) license? Do we need to renew our existing license? Departments with a GU-funded Adobe Creative Cloud account will be migrated automatically to the Adobe Creative Cloud enterprise account (UIS will be in touch with those departments). Please note that, before you are switched to the new account, you’ll need to first transfer any documents saved in Adobe cloud storage to storage in the new account. (You can also store the documents locally [on a computer] if you don’t want to upload them to the new Adobe account.)
Using the Adobe Creative Cloud License
Do I have to renew the Adobe Creative Cloud enterprise license (e.g., annually)? You don’t need to take any action to renew the license. If you no longer need Adobe Creative Cloud, please let UIS know so that we can reassign the license to one of your colleagues.
On how many devices can I install the Creative Cloud applications? You can install an Adobe Creative Cloud application on two devices.
Can I share my Adobe Creative Cloud license with someone else? No, you cannot share a license assigned to you.
Do I have to install Adobe Creative Cloud on my computer? Yes. However, you do not have to install the entire Adobe Creative Cloud suite. You can choose the application(s) you want to install through Adobe Creative Cloud desktop application. (You can use the Adobe Creative Cloud application recommender tool to help you find the Adobe application that’s best suited for what you need to do.)