Mobile GOCard Issues for Android Users (UPDATE)

Posted in UIS News & Announcements  |  Tagged ,

UPDATE: This issue has now been resolved.

We are currently experiencing a malfunction with all mobile GOCard services on Android devices. This is a global issue impacting all customers of our vendor. We are working to resolve the issue and will provide an update when it is available.

If you need immediate access to a building or door, please contact GUPD at 202-687-4343. For on-campus housing access, please contact GUPD at 202-687-4343. There may be a wait time for an officer to arrive to provide access.

For the Law Center and residents of 55H Street, if you need immediate access to a building, door, or housing please contact DPS at (202) 662-9325. There may be a wait time for an officer to arrive to provide access. Where possible, use the building entrance staffed by DPS.

A manual system at the various on-campus dining checkout counters is in place for meal plan access. 

For printing, students can still access PaperCut by using their NetID and password.

For all other issues, please contact GOCard@georgetown.edu.

Sincerely Yours,

Judd Nicholson
VP, Information Technology and CIO