Emergency Phone Outage (UPDATE)

Posted in UIS News & Announcements  |  Tagged

(11:10am) The outage has now been resolved and service returned to normal. If you continue to experience issues, please contact UIS.

Dear Members of the Georgetown University Community,

We are writing to inform you of a current emergency phone outage on all outbound calls on our Cisco/Avaya systems. Interdepartmental calls and inbound calls within Georgetown University are not affected. Phones at the Law Center and the Qatar campus are not impacted. Zoom Phone communications are not affected by this outage. 

Georgetown University Police Department (GUPD) and Georgetown Emergency Response Medical Service (GERMS) can still be reached at 202-687-4343. This line is unaffected. Alternatively, you may contact GUPD through the mobile safety app LiveSafe (new window). You can receive updates on this outage under the Announcements section on the UIS website. (new window)

We sincerely apologize for any inconvenience this may cause.


University Information Services