Faculty Support

Graduation cap with Faculty Support written above it

UIS provides dedicated staff who are available to assist faculty with a variety of computing needs. Faculty support can be used by both Georgetown faculty as well as by anyone who might need to call on behalf of a faculty member.

UIS faculty support is available Monday through Friday, 9am to 5pm. However, in the event that a faculty support technician is unable to resolve an issue over the phone, they will coordinate a time with the faculty member to schedule an office visit.

You can reach UIS faculty support staff by going to help.georgetown.edu.

If you need assistance outside regular business hours, you can contact the Service Center at help.georgetown.edu, or you can stop by one of theĀ walk-up Service Desks.

For GUFaculty360, please email gu360help@georgetown.edu