UIS has dedicated staff to focus solely on faculty calls during the business day. UIS faculty support is based out of St. Mary's Hall and available by phone Monday through Friday, 9am to 5pm. In the event that a faculty support technician is unable to resolve an issue over the phone, they will coordinate a time with the faculty to schedule an office visit.
The Service Center continues to assist faculty for all matters related to NetID password and Blackboard LMS, as well as the overflow of faculty support calls after hours. UIS Faculty Support staff are reachable by calling the Service Center number below and following the prompts for faculty support, or by emailing firstname.lastname@example.org.
Phone: 855-687-4949 (or ext: 7-4949)