Reporting a Suspicious Email with Cofense Reporter

To help combat phishing attacks and better protect your data, you have access to the Cofense Phishing Reporter tool as an add-on to the Georgetown University Google mail interface. The Cofense Reporter add-on (Report Phishing button) appears as a fish icon (Cofense Reporter icon) on the right-hand side toolbar of your Gmail screen.

You’ll see the Cofense Reporter add-on when you log in to your Georgetown Gmail client on your desktop or laptop computer, or when you’re using the Gmail app on your iOS or Android mobile device.

Your report will automatically include such information as email headers that are vital to investigating the email.

To report a suspicious email, just click on the Report Phishing icon. Once you report the email, you’ll be notified that the email has been submitted to the UISO Cyber Incident Response Team and that the email has been moved to your Trash folder.

Reporting a Suspicious Email (Windows and Mac)

  1. Open your Georgetown Gmail by going to apps.georgetown.edu. Open the email you want to report.
  2. Click on the fish icon (Report Phishing button).
    Click on the fish-shaped icon to report suspicious email
  3. Click REPORT from the Cofense Reporter tab.
    Click on the 'REPORT' button from the 'Cofense Reporter' tab

    You should see the following confirmation message that your email has been successfully reported:
    Confirmation message that suspicious email has been reported

Reporting a Suspicious Email (iOS)

  1. Launch Gmail on your iPhone.
  2. Open the email message you wish to report.
  3. Tap the Cofense Reporter (fish) icon to report the suspicious email (phish).
    Tap the Cofense Reporter icon to report the phish
  4. Tap REPORT in the next screen to report the email.
    Tap 'REPORT' to report the suspicious email

Reporting a Suspicious Email (Android)

  1. Launch Gmail on your Android device.
  2. Open the email message you wish to report.
  3. Tap the Cofense Reporter (fish) icon to report the suspicious email (phish).
    Tap the fish-shaped icon to report the email
  4. Tap REPORT in the next screen to report the email.
    Tap 'REPORT' to report the suspicious email