Online Quiz and Exam Security Tools

We highly recommend faculty use Canvas to give online quizzes, tests, and exams. See our help guide for information on best practices and options available to manage quizzes, tests, and exams in Canvas.

The following tools are available in Canvas to provide secure online quizzes, tests, and exams to students.

Students should use a wired ethernet connection during high-stakes online exams. A poor internet connection can prevent students from completing quizzes and exams in Canvas. We DO NOT recommend students take online quizzes and exams using mobile hot spots, nor public or unsecured networks as these connections are unreliable. See our help page for more information about internet connectivity issues.


Proctorio

Proctorio is available in Canvas and works by locking the student’s screen so only the quiz is visible. Students cannot access other applications or websites, nor perform actions like print, copy, or close the quiz until it is submitted for grading. Additionally, Proctorio uses the students’ video camera and microphone to track movements and actions to ensure that the student is alone, focuses on the exam, doesn’t access other devices, and does not leave the room or do anything suspicious. Proctorio offers users 24×7 support.

Learn more about Proctorio at Georgetown


Respondus Lockdown Browser

LockDown Browser is a web browser that locks down the testing environment in Canvas. When students use LockDown Browser they are unable to print, copy, visit other websites, access other applications, or close the quiz or exam until it is submitted for grading. When a Canvas quiz or exam requires LockDown Browser it cannot be accessed by standard browsers.

Faculty may consider using Lockdown Browser in conjunction with Respondus Monitor or Zoom to track student movements. See the sections below on Respondus Monitor, and Zoom + Respondus Lockdown Browser for more details.

Things to note:

  • We highly recommend faculty create a practice quiz in Canvas that utilizes Lockdown Browser prior to any high-stakes exams.
  • Students can download the Lockdown Browser software from the specific Canvas quiz page where Lockdown Browser has been enabled.
  • Requiring only Lockdown Browser for asynchronous or non-proctored Canvas exams will not prevent students from cheating. Consider using Respondus Monitor or Zoom to track student movements.
  • LockDown Browser does not offer all users support, but does offer students 24×7 chat support.

Faculty: Set up a quiz in Canvas that requires Lockdown Browser

Students: Take a quiz in Canvas that requires Lockdown Browser

Faculty: Set up a quiz in Canvas that requires Lockdown Browser

Faculty can set up Lockdown Browser after creating the quiz in Canvas. Quizzes do not have to be published in order for them to be configured in Lockdown Browser.

  1. On your course menu, go to Settings.
  2. Click the Navigation tab on the Settings page.
  3. Scroll down on the page until you find LockDown Browser on the list of items that are currently hidden from students in your course.
  4. Click the three dot menu next to LockDown Browser and click Enable.
    LDB canvas enable
  5. Scroll down on the page and click Save.
  6. On the course menu click the LockDown Browser button.
    LDB course menu
  7. Click on Authorize (if prompted).
    LDB authorize
  8. Click on Continue to LockDown Browser (if prompted).
    LDB about
  9. Click the down ( v ) chevron next to the quiz name and click “Settings.”
    LDB Dashboard
  10. Select “Require Respondus LockDown Browser for this exam.”
  11. Click on “Save + Close.”
    LDB settings

For more detailed information on Lockdown Browser in Canvas, and an explanation of the option settings see the official Instructor Quick Start Guide.

Students: Take a quiz in Canvas that requires Lockdown Browser

Students can download the Lockdown Browser software on the specific Canvas quiz page where Lockdown Browser is required.

System Requirements

  • Windows: 10, 8, 7
  • Mac: OS X 10.10 or higher
  • iOS: 10.0+ (iPad only). The course instructor must enable the option to permit students to use an iPad.
  • Web camera (internal or external) & microphone
  • A broadband internet connection

Once downloaded, locate the “LockDown Browser” shortcut on the desktop, or for Mac users launch “LockDown Browser” from the Applications folder.

  1. If prompted to close a blocked program (e.g. screen capture, instant messaging) choose Yes when prompted.
  2. Log into your Canvas course using a student login.
  3. Navigate to course where the quiz is located and click Take Quiz button.
  4. If you are required to use a webcam to record yourself during the test, a Startup Sequence will guide you through a webcam check and other items required by the instructor.
    • If this does not automatically open, click the Help (?) icon within LockDown Browser to run the Webcam Check and the System & Network Check. 
  5. Once a quiz has been started with LockDown Browser,
    you cannot exit until the Submit Quiz button is
    clicked.

For more detailed information on how to use Lockdown Browser in Canvas, see the official Student Quick Start Guide.


Respondus Monitor

Respondus Monitor works with LockDown Browser to prevent cheating during online (non-proctored) exams. LockDown Browser locks down the testing environment in Canvas, and Respondus Monitor uses the students’ video camera and microphone to track movements and actions. This ensures that the student is alone, focuses on the exam, doesn’t access other devices, and does not leave the room or do anything suspicious. Teachers receive a report with analytics on each student’s movements at the end of the Canvas quiz.

Faculty may consider using Lockdown Browser in conjunction with Zoom (rather than Respondus Monitor) to track student movements. See the section below on Zoom + Respondus Lockdown Browser for more details.

Things to note:

  • Respondus Monitor is intended to be a deterrent, and it is up to the instructor to determine the level of review warranted.
  • We highly recommend faculty create a practice quiz in Canvas that utilizes Lockdown Browser and Respondus Monitor prior to any high-stakes exams.
  • Respondus Monitor does not offer all users support, but does offer students 24×7 chat support.
  • Georgetown has an unlimited Respondus Monitor seat license available for use through June 1, 2020.

Set up a quiz in Canvas that requires Respondus Monitor

Review student videos after a quiz

Set up a quiz in Canvas that requires Respondus Monitor

  1. Set the quiz so it requires the use of LockDown Browser.
  2. To require all students use a webcam during the exam, select Require Respondus Monitor for this exam.
  3. To give students the option to either take the exam with a webcam or in a proctored testing lab, select Either RespondusMonitororaproctoredlabcanbeused totakethisexam. A test password will then be required to access the test (for use in proctored settings).
  4. Now select the items to be included in the Startup Sequence, which includes the steps a student must complete prior to the start of an exam. Most settings are optional and can be reordered by dragging and dropping them.
    Respondus Monitor Settings

Video: Preparing a quiz in Canvas to use LockDown Browser and Respondus Monitor.

Review student videos after a quiz

If students were required to use their webcam during the quiz, instructors can review the recorded videos, and access information about the student’s quiz sessions.

To review student videos:

  1. Click the LockDown Browser button on your Canvas course menu.
  2. From the context menu to the left of the quiz title, select Class Results.
  3. A roster of the students in the course is shown, along with the date, time, duration, review priority, and grade for the quiz.
    respondus monitor dashboard
  4. Click [ + ] to expand the section for a student.
  5. Details of the startup sequence and the exam session are shown in thumbnails. Click a thumbnail to view the video from the time indicated. Videos can be marked as reviewed or have comments added by the instructor.
    respondus student callout
    [1] Summary of key data, [2] List of Flags and Milestones (see explanation below), [3] Video playback and controls, [4] Timeline with flags (red) and milestones (blue), [5] Thumbnail images from video.

More information on understanding proctoring results in Respondus Monitor can be found here.


Use Zoom in conjunction with Lockdown Browser to Proctor Virtual Exams:

Faculty can create a Zoom Meeting in their Canvas course, have their students to join, require their webcams and microphones be enabled, and monitor student movements.

Create Zoom Meetings in Canvas

Things to note:

  • We recommend setting an exam password in Canvas or Lockdown Browser and then giving the password out in the Zoom meeting. This will require students to join the Zoom meeting in order to start the exam.
  • We recommend disabling Zoom Private Chats prior to creating and inviting students to a Zoom meeting. This will prevent students from sending peer-to-peer chat messages in a Zoom meeting.
  • We recommend using Gallery view in Zoom to monitor students. Zoom can display up to 49 students on one page at a time.
  • We recommend recording the Zoom meeting. This can be helpful to use as a reference in the future.
  • For students, the Zoom meeting window will no longer be displayed on their computer once they start the Lockdown Browser. Only the Lockdown Browser will be visible to them, however Zoom will continue to work in the background and faculty WILL still be able to see and hear them throughout the quiz.