Building Access Badge

Getting Your Building Access Badge

There are 2 easy ways to access your Building Access Badge.

Through the GU360 Building Access App

Beginning on January 19, 2021, please download the GU360 mobile app and use the app to complete your COVID-19 Daily Check-in and show your Building Access Badge.

  1. Apple iOS devices (new window)
    Android devices (new window)
  2. Install the app.
  3. Open the app.
  4. Click on the “Log-in” prompt.
  5. Use your NetId and password to log-in.
  6. Authenticate via DUO.
  7. If you are prompted to allow API access, click “Allow.”

  1. Click on the “COVID-19 Daily Check-in” button on the app’s home screen. (This is also accessible from the app menu)
  2. Follow the prompts.
  3. Once completed, click the app menu in the upper-left corner and select “Building Access Badge” from the menu.
  4. Show your Building Access Badge to University public health screeners when asked.
  5. Click “Schedule a Test” to schedule a COVID-19 test via the One Medical app.

If your app displays a error message:

  • Cannot launch the app.
You may see an error message like this.

This error means your session has ended. You must logout and log back into the app to reestablish the session. To do so, force close your app first. Then open the app again. You will be shown the login button. Or, if it still looks like you are logged in, click on the down arrow next to the user icon on top right, and click on “Logout.” If force closing the app and restarting it does not resolve the issue, please try updating the app version, or uninstalling and then reinstalling the app. The Android version of the app has been updated to version 9.2 as of 5/24/21. Please check your version, and if your version is not up-to-date, please update accordingly. If the issue persists, please contact gu360help@georgetown.edu for assistance. Alternately, you can login through your mobile browser by going to: https://gu360.georgetown.edu/s/building-access.

  • API access not enabled error message.

When you first installed the app, you were prompted to Allow Access for salesforce (similar to the screenshot below). Be sure to click on “Allow” to have API access enabled. If you did not do that when you installed the app, you’ll need to uninstall the app and reinstall and allow access to use it.

  • Why does the app need to have access to so many things?

The terms presented on this screen are not requests for your private device data.
GU360 uses software (“Salesforce”) to manage data within the institution.  The GU360 app, which is optional, is asking to connect to the university’s Salesforce instance to:

  • Access your basic information in Salesforce
  • Provide access to that Salesforce data to you via the Web
  • Access and manage your Salesforce data
  • Perform requests for you, from the app (as in create and save records) at any time.

If you do not want the app to perform these functions, logging directly into the website at https://gu360.georgetown.edu (new window) allows you to modify your daily attestation directly, without an app interface in the middle.
We do not collect your personal device data other than a basic log showing that logged in from a specific OS.

Through a browser

The Building Access Badge can also be accessed by going to https://gu360.georgetown.edu/s/building-access on a browser.

Using Your Building Access Badge

Georgetown University faculty and staff who have been approved to work on campus are required to show your Building Access Badge to gain entry to university buildings staffed by a public health screener. Your Building Access Badge must be green to gain access. Red badges will be denied entry.

As of October 14, and each day after, if you do not have a green GU360 Building Access Badge your GOCard will be temporarily deactivated until you take the actions needed to get a green GU360 Building Access Badge, which are listed below.

As of January 19, you will no longer be using the One Medical app for your daily check-ins. Your daily risk status in the One Medical app is not adequate proof of your compliance with the University’s health and safety measures, and you cannot use it to enter University buildings. You will need to show your green GU360 Building Access Badge.

If you have been approved to work in a University building that is not staffed by a public health screener, you will continue to have GOCard access to the building, as long as you have a green Building Access Badge. You will not be required to show your Building Access Badge to enter these buildings. However, you are still required to complete the COVID-19 daily symptom check-in survey in the One Medical mobile app and check the status of your Building Access Badge before arriving on campus. If your Building Access Badge is red, you should not come on campus or enter any University building. If your Building Access Badge is green, you can enter university buildings, and you must wear a face covering, practice physical distancing, and comply with all other District of Columbia guidance and University health and safety measures while on campus.

The color of your Building Access Badge is determined by several factors. To receive a green badge, you must:

  1. Complete the COVID-19 daily symptom check-in survey every day, regardless of whether you will be coming to campus that day or the next day, and receive a “Low Risk Factor” in the app. You should complete the daily health check-in before arriving on campus. Your daily risk status in the GU360 app is only good for 24 hours. You need to receive a low risk status every day in order to maintain your green GU360 Building Access Badge.
  2. Sign the One Medical consent form (new window), which authorizes One Medical to release your COVID-19 test results to Georgetown.
  3. Not have an active COVID-19 positive test result.
  4. Comply with the testing requirements in the University’s COVID-19 Testing Protocol:
    • Fully vaccinated students: have been tested for COVID-19 at least once in the preceding seven days or have scheduled a test through One Medical in the next seven days
    • Fully vaccinated faculty/staff: have been tested for COVID-19 at least once in the preceding 30 days or have scheduled a test through One Medical in the next 7 days
    • Childcare and Jesuit staff: have been tested for COVID-19 at least once in the preceding seven days or have scheduled a test through One Medical in the next seven days

      The University usually receives testing results from One Medical later than the patient, and receives future appointment data hourly.
  5. Have completed the University Affirmation and signed the Georgetown University Community Compact by logging into GU360. AND
  6. Have been approved to learn or work on campus.

To request campus access, please complete the Campus Eligibility Request form (new window).

Building Access Badge Help

If you receive a red badge, you can click on the “Badge Color Help” button at the bottom of your Building Access Badge. A pop-up window will explain how your building access status was determined.

If you receive a “High Risk Factor” for your daily check-in, Georgetown’s public health team will contact you to discuss your next steps.

If you feel a red badge was issued in error, you will have the opportunity to work with the University and One Medical to assess your individual results.

If you have questions related to One Medical, please contact One Medical at 1-888-ONEMED1 (1-888-663-6331) or hello@onemedical.com.

If you have questions about the Building Access Badge or need additional information, please contact our University Helpline between 9 a.m.-5 p.m. EDT Monday to Friday at 202-784-3510.

Building Access Badge Requirements in Spanish

El color de tu gafete de acceso al edificio está determinado por varios factores. Para recibir un gafete verde, debes de:

  • Completar la encuesta de verificación de síntomas diaria COVID-19 todos los días, independientemente de si vendrás al campus ese día o al día siguiente, y reciba un “Factor de bajo riesgo” en la aplicación.
  • Debes completar el chequeo de salud diario antes de llegar al campus. Tu estado de riesgo diario en la aplicación GU360 solo es válido durante 24 horas. Debes recibir un estado de bajo riesgo todos los días para mantener tu insignia de acceso al edificio GU360 verde.
  • Firma el formulario de consentimiento de One Medical (nueva ventana), que autoriza a One Medical a divulgar los resultados de tu prueba COVID-19 a Georgetown.
  • No tener un resultado de prueba COVID-19 positivo activo.
  • Cumplir con los requisitos de prueba en el Protocolo de prueba COVID-19 de la Universidad:
  • Estudiantes completamente vacunados: han sido evaluados para COVID-19 al menos una vez en los siete días anteriores o han programado una prueba a través de One Medical en los próximos siete días
  • Docentes / personal completamente vacunados: se han realizado pruebas de COVID-19 al menos una vez en los 30 días anteriores o han programado una prueba a través de One Medical en los próximos 7 días
  • Personal de Cuidado Infantil y Jesuitas: se han hecho la prueba de COVID-19 al menos una vez en los siete días anteriores o ha programado una prueba a través de One Medical en los próximos siete días
  • La Universidad generalmente recibe los resultados de las pruebas de One Medical después que el paciente y recibe los datos de las citas futuras cada hora.
  • Haber completado la Afirmación de la Universidad y firmado el Pacto de la Comunidad de la Universidad de Georgetown al iniciar sesión en GU360. Y
  • Haber sido aprobado para aprender o trabajar en el campus. 

Para solicitar acceso al campus, completa el formulario de solicitud de elegibilidad del campus.

Printable Quick Reference Instructions

A PDF printer-friendly version of the above quick reference instructions in English and Spanish is available for download in Box.