Connecting to an EFS Drive (Windows)

Perform the steps below if you’re experiencing problems with your EFS drive. 

  1. Disconnect your EFS drive by performing the following: (Important: Record the EFS drive letter and name BEFORE you disconnect the drive.)
    • Click the Start button and then select My Computer.
    • In the My Computer window, right-click on the EFS drive and then select Disconnect
  2. Double-click on the My Computer icon located on your Desktop. (If the icon is not on your Desktop, click on the Start menu and then select My Computer.) 

    Note: If you’ve mapped the EFS drive previously, just open Windows Explorer and then select from the Folders list the EFS drive you want to access. 

  3. In My Computer, select Map Network Drive from the Tools menu. 
  4. In the Folder text area of the Map Network Drive window, enter the EFS drive you want to map in the format \\phoenix\efs# (where “#” is the EFS drive number you want to map. Note: If you use PeopleSoft Financials, you’ll need to enter efs22). 

    Note: If you’ve previously mapped an EFS drive, you can select the drive from the Folder drop-down menu. (Select the N: drive if you use PeopleSoft Financials.)​

  5. Click on the Finish button. A window similar to Windows Explorer should be displayed showing the EFS drive you mapped. (In the example below, “efs6” is the EFS drive being shown.)