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WEB DEVELOPMENT
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AUTHORING AND PUBLISHING
CONNECTIVITY TROUBLESHOOTING
Connecting to the Web server:
- You should have received your Web server numbers and directory path when you received notification via e-mail that your Web space was created.
- If you did not receive this information or have misplaced it, please send an e-mail to webmaster@georgetown.edu.
- If this is not for a faculty or student Web site, please include the title of the department or organization as well as your NetID.
- If you are using FileZilla:
- In the Address field at the top of the screen, type in: sftp://www#.georgetown.edu (The # is the number of the server that was assigned to you).
- In the User Name field enter your NetID.
- In the Password field enter your NetID password.
- In the Port field enter 22.
- Click on the Quickconnect button.
- If your login is valid, you will see a list of folders and files displayed in the right-hand side of the window. You have successfully connected to the Web server.
- If you cannot login, double check your assigned server number and your NetID password (see below).
- When you successfully login you will not be able to browse the server directory.
- You only have permissions to access your specific directory.
- To access your directory:
- Locate the field in the upper right which says Remote Site.
- In that window, type in the full path of your directory, starting with /web/ (This is the path you should have received in your e-mail.)
- If you are using Dreamweaver 8 or MX 2004:
- Open up Site Manager and go to the Site Definition page. (From opening page in Site Manager, click next three times to get there.)
- Select FTP in the uppermost drop-down box.
- In the "What is the host name or FTP address of your Web server?" box, type in: www#.georgetown.edu (The # is the number of the server that was assigned to you.)
- In the "What folder do you want to store your files in?" box, type in the full path of your directory, starting with web/
- Enter your NetID in the "What is your FTP login:" box.
- Enter your NetID password in the "What is your FTP password:" box.
- Check the "Use Secure FTP (SFTP)" checkbox.
- Click on the "Test Connection" button.
- If you cannot connect, try using /web at the beginning of your directory path.
If you still cannot login to the Web servers, check your NetID password:
- In your Web browser, browse to the following address: http://www.georgetown.edu/access/
- Click on either the faculty/staff or student services links.
- Enter your NetID and NetID password.
- If you are able to gain access, then your NetID password is working.
- If you cannot gain access, then contact the UIS Help Desk (see below) to reset your NetID password.
If you still have difficulty, please view the tutorials or contact the UIS Help Desk:
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