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University Information Services at Georgetown University
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Training at Georgetown: Handouts -- UIS New Employee Orientation

The UIS New Employee Orientation

Welcome! This handout will help us introduce the technology tools and resources that are available to you at Georgetown. For this training session, we will assist you with activating and managing your accounts, and introduce you to some of our computer services.



New Employee Checklist

All full-time employees at Georgetown have access to our technology services. Most of these services are accessible by using your NetID account. A few of the systems require a separate account (and password) for access.

The following checklist will introduce you to the most widely-used information technology services at Georgetown. Please contact the UIS HelpDesk or your department's business manager if you have trouble accessing any of the web pages or services below.

Note: Your paperwork with Human Resources must be complete before you can begin your checklist.

    ID Card - Do you have a GOCard? The GOCard is your campus ID card, and provides you with access to many campus buildings. This includes access to your office building, campus libraries, campus facilities (like the gym), campus toll gates or garages, and the campus transportation shuttles. The GOCard Office is located in Darnall Hall. The phone number is 202-687-2700.  Normal office hours are 9:00am to 5:00pm, Monday through Friday. If you lose your GOCard, you must pay $25 for a replacement. If you have problems accessing parking in a university garage, please see the Office of Transportation Management in the SouthWest Garage level M1.

    NetID - Do you know your NetID? You will need your NetID to access most of our computer services. You can find your NetID by going online to the Georgetown Directory and entering your last name. Do you know your NetID password?  If not, fax your ID to the UIS Help Desk (fax # 202-687-1162) along with the NetID password reset form. 

    E-Mail - GUMail is our e-mail service. When you get a GUMail address, your e-mail addres will be YourNetID @ georgetown.edu. You should check your e-mail routing to determine where your email will be delivered; log in to your GUMail account to set up your e-mail routing options. You can set up your e-mail by installing one of our recommended e-mail programs; click here for help on how to set up your GUMail account.

    We also offer a Web-based version of the GUMail service called GUWebMail, which does not require any prior setup and enables you to access your GUMail account from any location where an Internet connection is available.

    HR Contact - Each office has an HR Contact. The HR Contact can assist you with making changes to your directory listing or your telephone display. Your HR Contact must submit a Voice Service Order to change to your telephone display. You can also check the Georgetown Management System (GMS) to obtain the name of your HR Contact.

    Acceptable Use Policy - Georgetown computer users must follow the guidelines set forth by the UIS Information Security Office. Have you completed the Computer Systems Acceptable Use Policy for using computing resources at Georgetown University?

    Calendar - GU Calendar offers an enterprise calendar that you can use to share with others or keep private. If your department shares conference rooms or checks out equipment, you will probably need to use GU Calendar to book these resources. You can also sync your GU Calendar with a handheld computer. Click here to activate your GUCalendar account. You can access your GU Calendar account by going to http://calendar.georgetown.edu.

    Computer Hardware and Software - Hoya Computing is a service that offers discounts on the purchase of computer hardware and software. Hoya Computing is located in the basement (Ground floor level) of St Mary's Hall. Make sure that you have an anti-virus program on your work computer. You can install an anti-virus program for free from the UIS Software Database. Having an anti-virus program will protect you from computer viruses and worms. If you need other software for your employment (like word processing, statistical analysis, databases, etc.), speak with your business manager, check the UIS Software Database or contact http://hoyacomputing.georgetown.edu.

    File Sharing - GUShare offers a secure way for you to manage and access your files from any computer with an Internet connection. Click here to enable your GUShare account. You can access your GUShare files by going to http://gushare.georgetown.edu.

    Campus Directory - Are you listed in the Campus Directory? Is your information correct? Go to the Georgetown Directory to see your Directory Listing. Please be aware that you have the option to remove your name and information from the campus directory. http://contact.georgetown.edu/

    Campus Map - Do you know your way around campus? Click here to get the Main Campus map, or click here to get the Law Center campus map.

    Contact Information - GMS is an online tool that allows you to review and manage your personal information. GMS allows you to review and manage:

    • Employee information - you can check benefits, leave, direct deposit, tax, beneficiary, and insurance information.

    • Financial information - you can review and manage your office budget.

    MyAccess is an online tool that can assist students with registering for classes, looking up grades, and paying your tuition bill.

    Training - UIS offers an extensive list of courses covering a variety of topics. Most classes are free. To view the list of training classes and to register online, please visit the Training at Georgetown Web site.

    Computer Help - The UIS Help Desk is your best resource for resolving computer problems. Just call 202-687-4949 on the main campus, or send an email to help @ georgetown.edu for assistance. UIS also publishes a wealth of support documentation online for staff.


Special Business Applications

There are some other specialized software applications in use at Georgetown. You may need access to these systems, depending on your job duties.

If your job deals with:

You may need to use:

If you have questions or need software assistance: 

Graduate Student Admissions

Banner

Please prepare the Banner Account Request Form to request a Banner account.

Teaching Courses

BlackBoard

Call the UIS Help Desk at (202) 687-4949, or send e-mail to help @ georgetown.edu.

A Student Information System

Banner

Contact the Registrar's Office.

Financial Administration

Financial Access + and Online Procurement

Contact the UIS Help Desk for questions, or fill out the account request form.

Web Development

The site http://web.georgetown.edu, which can help you learn more about the Georgetown Web environment.

Write to Webmaster for questions concerning your departmental Web site.

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