| The call pickup feature lets you answer a call at your phone for another extension within your pickup group. Use this feature when you wish to handle a call for a group member who is absent or otherwise unable to answer their line. |
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| Note: You can only use this feature if you and the called party have been assigned to the same pickup group by the IS Service Center. |
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| To answer a call within your pickup group when your phone is idle |
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For single-line sets |
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- Lift the handset and listen for a dial tone.
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- Press # 4. The picked-up call will be connected to your phone.
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For multi-line sets |
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- Lift the handset and listen for a dial tone.
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- Press the call pickup button or dial code # 4.
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| To answer a call within your pickup group while on another call |
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For single-line sets |
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- Press R or press the switch hook. You will hear a dial tone.
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- Press # 4. The picked-up call will be connected to your phone.
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- Press R or press the switch hook to answer the held call.
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For multi-line sets |
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- Put the current call on hold.
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- Press the call pickup button and you will be connected with the picked-up call.
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- To return to original call on hold, just press the extension button with the flashing red light.
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