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How to use Telephones and Voicemail

Telephones
Georgetown University voice terminals (telephone sets) are of two basic types: single-line and multi-line.  Both types provide basic telephone service (placing and answering calls) and both types can access some advanced features (call forwarding, call coverage).  Multi-line sets have programmable (abbreviated dialing) buttons for one-touch access to features that single-line users can access only by dialing a series of digits.  Additional voice features can only be activated with the help of the UIS Telecommunications Service Center staff.  Forms, information and further assistance are available at 202-687-4800.

Voicemail
Intuity Audix is the voicemail system that allows Georgetown students and employees to receive voicemail messages from anywhere and to send voice messages to one or several recipients within Georgetown. You can access your voicemail messages from any telephone (on-campus or off-campus, local or long distance). GU employees and students may request voicemail services by calling the UIS Telecommunications Service Center at 202-687-4800.

 

Audix Voicemail		Telephones
Logging in		Transferring calls
Changing your password		Using hold
Recording your greeting		Turning on call waiting
Recording and sending messages		Turning off call waiting (enabling data protection)
Responding to Audix messages		Using call forwarding
Forwarding Audix messages
Deleting Audix messages		Call parking
Using directory assistance		Call pickup
Transferring to another extension		Conference calls
Using distribution lists		Redialing last number dialed
Commonly-used commands		Number blocking
The Audix activity menu		Send all calls (SAC)
Using built-in help		Abbreviated dial lists
		Setting wake up calls
		Commonly-used phone codes