Summer Residents: Hoyanet Telephone and Cable Television Services
University Information Services (UIS) provides local telephone, voice mail, and cable television services to residence halls and apartment complexes. The following service, rate, and sign-up information applies to summer residents.
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During summer 2008, UIS will be completing maintenance and upgrade work on the cable television system. Between the hours of 9 am and 5 pm Monday-Friday, cable subscribers may notice intermittent disruptions to service. Please watch the UIS home page for information about specific periods of disruption. |
Summer Services
- Local Telephone Service: On-campus, local (Washington DC area), and toll-free dialing. Only one phone number is available for each residence. Residence hall rooms and suites have one active phone jack in each bedroom. Apartment residences have one active phone jack in each bedroom and the common area. You must provide your own telephone.
- To call an on-campus number, just dial the last 5 digits (e.g. the UIS Student Helpdesk is 7-4577)
- To call a local or toll-free off-campus number, you need to access an outside line
- Dial 9 to access an outside line
- Dial the complete local or toll-free number you want to call
- Long Distance Telephone Service: Long distance service is not provided during the summer. You can make long distance calls using pre-paid or other calling cards.
- If you are also an academic-year Georgetown student, you can use your PAETEC account as a calling card:
- Dial 9-1-800-466-1116
- Enter GU's location code, 3360
- Enter your Personal Billing Number (PBN)
- Dial the number you want to call
- Voice Mail: Requires an active local telephone service line in your residence. One voice mailbox can be shared among all residents, or personal voice mailboxes can be assigned to individual residents.
- Cable Television: 70 channels including local networks, international satellite networks, and premium channels. See the online channel guide for a complete list.
Service Rates and Service Charges
Telephone and voice mail services are billed by the week and require a minimum 3-week subscription. Payment is due in advance at sign-up.
Local Telephone Service
|
Weeks |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
|
Cost |
$34.00 |
$39.00 |
$44.00 |
$49.00 |
$54.00 |
$59.00 |
$63.00 |
$67.00 |
$71.00 |
$75.00 |
Voice Mail
|
Weeks |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
|
Cost |
$3.00 |
$4.00 |
$5.00 |
$6.00 |
$7.00 |
$8.00 |
$9.00 |
$10.00 |
$11.00 |
$12.00 |
Cable Television
Cable television service is billed monthly and requires a minimum subscription term of one month. Periods less than a whole month are billed at a prorated daily rate. Payment is due in advance at sign-up. A $25 activation fee is charged for all orders.
|
|
Activation Fee |
Monthly Service Charge |
Partial Month Charges |
|
|
Cost |
$25.00 |
$33.60 |
$1.20 per day |
Sign-up Instructions and Billing Terms
Bring your housing contract or on campus address information to the Hoyanet Billing Office to sign up for services:
- Location: St. Mary's Hall G-30
- Hours: Monday-Friday 9:00 AM - 5:00 PM
- Payment for services must be made when you sign up
- Services are billed by the week. Partial weeks are rounded up to the next full week. Three weeks is the minimum term for phone service subscriptions; one month is the minimum for cable.
- We accept GOCards and VTS cards for payment. (This is the same card you use for on-campus laundry.) You can load money onto your GOCard on the Web or at the GOCard Office in Darnall Hall
- No credit cards, cash, checks, money orders, and traveler's checks accepted directly
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